- Provides high quality service daily to all callers.
- Assists with special projects as assigned.
- Answer incoming calls from members and providers and establishing/maintaining good rapport while balancing 2-3 phone queues
- Provide accurate information regarding eligibility, benefit verification, network and contract status to callers
- Provide information to callers concerning claims questions, research as necessary to assist in resolving issues related to claims reimbursement
- Document accurate information
- Minimum of 1-2 years of RECENT experience in the health insurance industry required (call center)
- Must be willing to get the flu vaccination during flu season.
- Drug testing
- Background check
- Basic Clerical testing and reference checks
- If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
- If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
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Member Services Representative - Irving, United States - CornerStone Staffing
Description
Do you have health insurance experience in a call center environment? Are you looking to start a CAREER with a TOP 10 Healthcare System in the U.S. and Internationally? See below how you can apply
We are seeking Member Services Representatives to join our growing team Come work for a TOP 10 international, faith based, not-for-profit health care system.
We are growing and in our busiest season and we are seeking candidates who are passionate about the health care field and providing great customer service
Job Title: Member Services Representative
Location: Irving, TX
Pay: /hr. (based on experience)
Schedule: Must be available Monday – Friday 8am to 5pm
This will be working ON-SITE
Duration: Long-Term Contract
Job Duties:
Summary: The Customer Service Representative answers all incoming calls from sponsors, members, and providers, researches claim status, and assists in bringing resolution to claim problems.
This position is also responsible for maintaining positive relationships with physicians, providers, and practice managers within the provider network.
Qualifications/Requirements:
Educational Requirements:
High School Diploma or GED is required
Application Process Includes:
To Apply for this Job:
Click the Apply Online button, then:
After completing the online application, for immediate consideration, you will need to email your resume to:
to schedule a phone interview with a recruiter.Please mention 'Member Services' in your email.
Job number 141903
#CB
#ZIP
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