Customer Service Representative I - Boca Raton
1 week ago

Job summary
The CRC Representative will perform customer front-line communication for all service and installation related issues and requests.Troubleshoot EAS & Video equipment for first-call resolution. Adhere to Standard Operating Procedures (SOP) and customer-specific special handling requirements via phone, email and web-based requests.
Evaluate entitlement and create appropriate product exchange or on-site technician service requests at a highly efficient level.
Job description
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