Wellness Coordinator/Medical Receptionist Part Time - San Clemente, CA, United States - Hydration Room, Inc.

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    Part time
    Description
    :

    We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our South Orange County clinic locations in San Clemente, Dana Point and Laguna Beach.

    The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment.

    The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.

    We are hiring for a part time Wellness Coordinator/Medical Receptionist that is able to work 3-4 days a week, with availability Wednesday through Saturday schedule is flexible, working 3-4 weekend shifts a month.

    This position is non-exempt position and reports to the District Clinic Manager and the Director of Business Development at the Hydration Room.

    Clinic hours are Monday through Friday, 8:30 am to 5:30 pm, Saturdays and Sundays from 9am-5pm.

    Hydration Room offers a competitive hourly wage, an average of $2-$4 an hour on average in TIPS and IV perks program.

    Duties/Responsibilities:


    • Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
    • Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
    • Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
    • Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
    • Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
    • Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures.
    • Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
    • New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
    • Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
    • Perform other duties as may be assigned by the clinic team, RN, or physician.
    • Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
    • Performs other related duties as required or assigned by the management staff
    Requirements:

    Required Skills/Abilities:


    • Solid understanding of current medical practices and principles
    • Ability to quickly comprehend and take direction from Registered Nurse
    • Active listening and strong communication
    • Self-confidence
    • Excellent organizational skills and attention to detail.
    • Expert in customer interaction and retention
    Education and Experience:


    • High school diploma or equivalent required.
    • Medical Assistant Certification preferred but not required.
    • Prior Medical Assistant experience preferred.
    • Previous Customer Service experience preferred.
    Physical Requirements:


    • Prolonged periods sitting at a desk and working on a computer.
    • Prolonged periods of standing.
    • Must be able to traverse the entire facility.
    • Must be able to lift up to 15 pounds at times.
    Compensation details
    :
    21-24 Hourly Wage
    PI5469992a2eac