- Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing
- Anticipate guest's needs and ensure they are met per the company's service standards
- Receives food and ensures proper presentation
- Deliver food to restaurant areas. Promptly deliver all orders to appropriate sections and tables. Ensure that all ordered food is announced to guests at their tables
- Ensure that food ordered by guests is served properly
- Provide service to cocktail and food servers in a timely manner
- Inform Manager/ Server if guests have any issues when food is delivered
- Understand the food temperature danger zone
- Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
- Assist in set up, service, and break down of areas as assigned. Assist with the movement of tables/chairs through the restaurant as needed and dictated by service and management direction
- Working knowledge of product identification
- Check tables, chairs, countertops for cleanliness, as well as, service stations
- Clean spills, debris, or broken glass according to guidelines of Company/departmental policy/procedures
- Inform management of any complaint, comments or incident. Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
- Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
- Appear in uniform for all shifts and promotional activities at scheduled time
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to a Manager immediately
- Assist and/ or complete additional tasks as assigned
- Tao Group Hospitality in-venue training
- Minimum of six (6) months experience in hospitality working in a high-volume restaurant, bar, or nightclub
- Previous culinary experience preferred
- Knowledge of drink recipes
- Opening and closing duties
- Sanitation and safety
- Ability to write and verbally communicate
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Must be able to stand for extended periods of time
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Exposure to hot kitchen elements or cleaning materials
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- Office, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environment
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
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Food Runner - Las Vegas, United States - Tao Group Hospitality
Description
Job DescriptionThe position is responsible for assisting the kitchen and food servers with food service, proper set-up and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
