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Emergency Services Support Assistant
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Help Desk Support Service Specialist
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VP Support Services - Washington, United States - Medstar
Description
Job Summary:
As the Vice President of Support Services for MedStar Georgetown University Hospital (MGUH), the incumbent in this position will provide leadership consistent with the mission, vision, values, policies, and objectives for the organization.
Responsible for the daily operations of environmental health and safety, clinical engineering, supply chain, radiation safety, design and construction, nutrition services, protective services, parking, telecommunications/operators, mail room, gift shop, environmental services, laser safety, contract management, child life, volunteer services, emergency preparedness, facilities management and other departments as assigned by the COO.
These functions are performed in accordance with all applicable laws and regulations and MGUH's philosophy, policies, procedures, and standards.Primary Duties:
Drives change and catalyzes innovation to achieve a high level of organizational performance within the strategic platforms of Market Leadership, Highest Quality and Safety, Best Patient Experience/Patient Centered Care, Best Place to Work and Financial Strength.
Nurtures talent by providing leadership, mentoring and coaching that encourages all direct reports to function independently and creates opportunities for development and advancement.
Working with Senior Management, develops and manages annual operating and capital budgets for the division.
Administers and maintains all department services in accordance with standards and criteria established by JCAHO, state, local, and federal agencies to ensure compliance with those external requirements.
Serves patients by exemplifying and driving the organization toward patient experience excellence through a patient centered, patient first culture; holds departmental staff accountable for adopting and demonstrating those standards.
Provides the long range strategic plan for assigned departments and services by way of analysis, forecasting trends, anticipating organizational changes, and recommending alternative strategies to ensure state-of-the-art operation.
Acts as liaison for the Hospital in various local, regional, and national professional organizations and committees to improve health services.
Performs personnel management functions for the designated area to include, but not limited to: interviewing, hiring, scheduling, coaching, counseling, evaluating and terminating employees as delegated by COO approval.
Analyzes and reports on budget variances, assists departments in the development of corrective action plans to ensure unfavorable variances are improved, and monitors and tracks oversight activity to ensure department execution and compliance with corrective action plans.
Plans, provides, and evaluates orientation, training, continuing education programs or other opportunities for learning as delegated for the department and other hospital staff.
Qualifications:
Master's degree in Hospital or Health Services Administration, Public Health, or Business Administration required
8-10 years in a senior leadership role required
Extensive knowledge in the areas of hospital administration, areas of responsibility, alternate delivery systems, and local and national health care issues.
Comprehensive knowledge of current personnel and financial management .Ability to conceptualize and effectively work and coordinate multiple systems within an organization.
High tolerance for stress.
Ability to analyze facts and to exercise sound judgment in decision making.
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Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.
We live up to this promise through:
\r \r Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
\r Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
\r Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
\r More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
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About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research.
Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation.
As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.
Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities.
It's how we treat people.MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees.
We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws.
If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
