- Lead the development and ongoing management of the assigned certification scheme program/s according to NSF and ANSI accreditation body requirements.
- Manage team of technical reviewers to ensure optimal team development and performance, as assigned.
- Oversee the development and maintenance of quality systems to ensure ongoing compliance with internal KPIs, KPIs of the scheme owners, and accreditation requirements.
- Responsible for the technical development of certification scheme documents and managing the application of certification scheme requirements to ensure compliance with relevant KPIs and certification requirements and deadlines.
- Serve as primary contact and lead of assigned scheme/s, working directly with teams to ensure the successful delivery of scheme services and provide superior customer service.
- Take the lead in monitoring the effectiveness of the scheme and identify opportunities to drive improvements and topline performance and growth.
- Ensure that the assigned scheme program meets all corporate and accreditation requirements for QA and QC turnaround times, production, and annual budget.
- Support the achievement of new accreditations within given timelines, while maintaining current program accreditations, working closely with accreditation bodies and NSF's quality and legal department.
- Work with marketing, communications, and sales to strategically market and sell service offerings with the most growth potential.
- Work with marketing and communications, and sales to develop and publish webinars, case studies and white papers.
- Support the sales of scheme services by delivering presentations to manufacturers, trade associations, regulatory agencies, and product user groups.
- Track the operational performance of assigned schemes and report to Technical senior leadership.
- Provide periodic reports to Technical senior leadership for assigned projects or deliverables.
- Assist Technical senior leadership with developing, implementing, and monitoring annual operating plan/s.
- Collaborate with other NSF divisions to ensure the ability to offer NSF clients, and potential future clients, the full range of scheme services available.
- Represent NSF at trade shows, meetings, and conferences.
- Bachelor's degree in a scientific or related field
- 6 or more years of relevant experience
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Principal Technical Manager - Ann Arbor, United States - NSF
Description
Job DescriptionAs the Principal Technical Manager, you are the primary subject matter expert in your assigned program area, overseeing daily operations end-to-end. The Principal Technical Manager drives continuous improvement while delivering excellent customer service over assigned scheme area/s. This individual maintains up to date industry expertise, practices insightful thought leadership, content creation and program development within the assigned business area and engages externally with industry stakeholders to promote program recognition and adoption.
Responsibilities
Principal Accountabilities include, but are not limited to:
Qualifications:
About Us
NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.
Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We're growing fast and expanding into new areas such as sustainability and digital. And that's where you come in. Come join a team that makes a difference in the world.
More information about NSF can be found at
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
About the Team
NSF works with pharmaceutical, dietary/nutritional supplements and personal care products, medical devices and in vitro diagnostic companies, large and small, to provide highly customized end-to-end services throughout the product lifecycle, from clinical trials to post-market surveillance. We are a global provider of clinical trials, training, consultancy, certification and auditing services to the health sciences industry. We have an outstanding international reputation in quality management and regulatory compliance. We provide comprehensive solutions for the health sciences industry from experts you can trust. Our team includes former FDA, EU and MHRA regulators as well as industry experts. We combine regulatory knowledge with industry best practices to provide our clients with tailored quality, compliance and regulatory services
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