- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order status, and general inquiries.
- Resolve customer complaints and concerns with patience and empathy, aiming for first-contact resolution whenever possible.
- Escalate complex issues to senior customer service representatives or management as needed.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain up-to-date knowledge of company products, policies, and procedures.
- Collaborate with other departments such as sales, shipping, and finance to ensure seamless customer experiences.
- Keep detailed records of customer interactions and transactions in the CRM system.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work well in a team environment.
- Ability to remain calm and composed under pressure.
- Attention to detail and accuracy in data entry and order processing.
- Willingness to learn and adapt to new tasks and responsibilities.
- Flexibility to work occasional evenings, weekends, or holidays as needed.
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Service Assistant
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Service Assistant
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Surgical Technologist
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Assistant Director of Public Services
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Georgia Public Library Service Decatur, United StatesGENERAL DESCRIPTION: · Responsibilities of the Assistant Director of Public Services, under the direction of the Director of Public Services, include management of the integrated library system, the circulation department, and its personnel. Additional responsibilities include i ...
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Entry Level Customer Service Assistant
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Resident Physician in Pediatrics
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Senior physician
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Electrician Assistant
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FusionTech Decatur, United StatesJob Description: Compensation: Negotiable based on experience and qualifications · The Elektro Kirsch GmbH is a medium-sized craft company based in Chemnitz. We construct, maintain, and service building systems, communication and lighting technology, both in private and commercia ...
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Legal Trainee
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Travel ICU
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Medical Solutions Decatur, United States$1378.9-$ wk (includes wage of ~$17.00-$17.00/hr and per diems if eligible) · click for benefits and other job details · ~$612-$612 weekly taxable income · ~$766.9 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Gather 'round, aspiring trave ...
Entry Level Customer Service Assistant - Decatur, United States - Artisprint
Description
Job Description
Job DescriptionJob Title: Entry-Level Customer Service Assistant
Job Summary:
We are seeking a dedicated and enthusiastic individual to join our customer service team as an Entry-Level Customer Service Assistant. This role is ideal for someone who is passionate about helping others, possesses excellent communication skills, and thrives in a fast-paced environment. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers, resolving inquiries and issues, and ensuring customer satisfaction.
Compensation:$42,500 - $48,500 yearly
Responsibilities:Welcome to Artisprint, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artisprint is your partner in elevating brand identities and sparking connections through the art of design.
