customer success manager - Anderson - beBeeTraumaInformed

    beBeeTraumaInformed
    beBeeTraumaInformed Anderson

    4 days ago

    Job title: Lead Client Support Specialist

    Description

    Client Support Lead

    The primary function of the Client Support Lead is to oversee and ensure adherence to best practices in trauma-informed care, as well as provide quality support to staff members.

    • Staff Supervision: The Client Support Lead will be responsible for overseeing assigned team members across various locations, ensuring consistency in their approach and strict adherence to company standards.

    Clinical Services & Shelter Operations:

    • The role entails providing coaching, de-escalation support, and leadership development opportunities for clients. This includes participating in lead or assisting with community events such as group meetings and recreational activities while promoting a culture of respect dignity empowerment.

      -Supporting colleagues conducting shelter-related tasks including documentation maintenance follow-up,
      -Collaborating on developing meaningful content increase knowledge share best practices workshops webinars trainings

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    Customer Success Manager

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    [REMOTE]

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