Membership Coordinator - Fall River
17 hours ago
Job description
Position Summary:
The Membership Coordinator supports the Membership Director in driving membership growth, engagement, and retention while helping to ensure exceptional member experience.
This role provides direct support to Welcome Center operations, supervises front-line staff as assigned, and serves as an evening leadership presence within the facility.
The ideal candidate is service-oriented, organized, and energized by building community relationships.Essential Functions:
Membership & Engagement Support
Assist in implementing strategies that promote membership recruitment, engagement, and retention.
Support membership and program enrollment efforts with prospective and current members.
Conduct outreach calls to new and inactive members.
Help coordinate member engagement activities and Welcome Center initiatives.
Operations & Member Experience
Support daily Welcome Center/front desk operations to ensure excellent customer service and accuracy.
Assist in developing, reviewing, and monitoring front desk procedures.
Coordinate and support program registration processes (phone, walk-in, and online).
Ensure accurate processing and data entry of membership paperwork and financial transactions.
Review register reports, assist with preparing bank deposits, and maintain appropriate cash controls.
Assist in the review of Financial Assistance applications.
Staff Support & Supervision
Help recruit, train, schedule, and guide Welcome Center staff and volunteers.
Provide coaching to ensure adherence to YMCA policies and procedures.
Provide shift coverage as needed, including openings, evenings, and weekends.
Facility Leadership & Safety
Serve as evening/weekend Building Manager when scheduled.
Act as the point of contact for safety and security concerns during assigned shifts.
Monitor and report facility issues in partnership with leadership.
Collaboration
Work closely with the Membership Director and Marketing team to maximize enrollment efforts.
Represent YMCA Southcoast in a professional and mission-driven manner at all times.
YMCA Competencies:
Mission and Community Oriented:
Models and teaches YMCA values. Champion inclusion activities, strategies, initiatives. Ensures high level services that differentiate the YMCA from other providers. Provides staff and volunteers with orientation, training, development, and
recognition.
People Oriented:
Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds relationships to create small communities. Effectively tailors communications to specific audiences. Provides staff with feedback,
coaching, guidance and support.
Results Oriented:
Holds staff and self accountable for high-quality results using formal process to measure progress. Conducts prototypes to support new programs and activities. Provides others with frameworks for making decisions. Develops plans and manages best
practices through engagement of team and others. Cultivates relationships to support fundraising. Effectively creates and manages budgets.
Personal Development Oriented:
Utilizes non-threatening methods to address sensitive issues, inappropriate behavior, or issues of performance. Shares new insights; facilitates change; models adaptability and awareness of change impact.
Qualifications:
Combination of advanced schooling and experience in leading, directing, and assigning the work of others acceptable equivalent.
This is a part-time position with required availability during evenings and weekends as needed, including serving as building leadership during designated shifts.
Demonstrated ability utilizing computer-based business systems.Experience in effectively relating to a diverse range of customers, members, and staff.
Physical Demands
The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform the essential functions of this position.
The YMCA Southcoast is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
Similar jobs
Membership Coordinator · Position Summary: · The Membership Coordinator supports the Membership Director in driving membership growth, engagement, and retention while helping to ensure exceptional member experience. This role provides direct support to Welcome Center op ...
18 hours ago
Membership Coordinator · Position Summary: · The Membership Coordinator supports the Membership Director in driving membership growth, engagement, and retention while helping to ensure exceptional member experience. This role provides direct support to Welcome Center operations ...
1 day ago
Care coordination position providing care and support to youth and their families involved in Department of Mental Health Children Services. · ...
1 month ago
The Old Colony Y Intensive Home based Therapeutic Care Program seeks energetic outreach staff who make a difference in Southeastern MASS communities. · Varies treatment oriented services to youth and families. · Families engagement advocacy life skills coaching community resource ...
1 month ago
Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. · The PAI Coordinator plays a vital role in managing the Inpatient Rehabilitation Facility Patient Assessment Instrument (IRF-PAI) pro ...
1 month ago
Dynamic new care coordination position providing care and support to youth and their families involved in Department of Mental Health Children Services. · ...
1 month ago
The Old Colony Y Intensive Home based Therapeutic Care Program seeks energetic outreach staff who make a difference for children and families in Southeastern MASS communities. · ...
1 month ago
RN On-Call After Hours Hospice Nurse 7,500 Sign on Bonus
Only for registered members
+Are you looking for a rewarding career in hospice? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. · +Performs initial nursing assessment on new admissions. · + · , , , + · ...
2 weeks ago
RN On-Call After Hours Hospice Nurse 7,500 Sign on Bonus
Only for registered members
Amedisys invites you to join their team as an On-Call After Hours Hospice Nurse. This full-time position comes with a $7,500 sign-on bonus. · The nurse will perform initial assessments on new admissions. · Develops individualized patient care progress records. · Educates families ...
2 weeks ago
Brandon Woods of Dartmouth seeks an energetic Activities Director to uphold high standards for senior care. · A high school diploma is required with ability to speak read and write English. · ...
4 days ago
The PAI Coordinator plays a vital role in managing the Inpatient Rehabilitation Facility Patient Assessment Instrument (IRF-PAI) process to ensure compliance with CMS regulations and accurate reporting of Quality Indicators (QIs). · ...
1 week ago
The Product Manager , Heat Exchanger translates top-level business strategy for Taco's Heat Exchanger product lines into actionable product strategy to achieve corporate sales, margin, and financial goals. They manage and execute all processes in the product lifecycle from resear ...
4 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment desi ...
1 day ago
Lead the engineering technical schedule and cost activities of a design team on different types of programs including new product development production and IRandD programs Work closely with Program Manager Engineering groups Manufacturing department and other departments as nece ...
1 month ago
Lead Project Engineer - Project Chief Engineer · ...
3 weeks ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. · ...
2 weeks ago
We're looking for a Configuration Coordinator who thrives in a collaborative, multi-entity environment and brings a structured, delivery-focused mindset. · ...
1 month ago
Brandon Woods of Dartmouth seeks an energetic Unit Manager Clinical Head Nurse to uphold high standards for senior care. · ...
2 weeks ago
Ready to lead engineering excellence at one of Europe's largest infrastructure projects? Want to shape the future of nuclear energy and help Britain achieve net zero? · ...
1 month ago
Provide skilled therapy intervention and treatment to patients in a home setting. · ...
2 days ago