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Frederick

    US-MD-Frederick - Vision Innovation Partners

    Vision Innovation Partners
    Vision Innovation Partners Frederick, United States

    3 weeks ago

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    Description

    Are you passionate about working with people and looking for an exciting career in the medical industry to learn and grow? If you thrive in a fast-paced environment and want to make a difference, join the Vision Innovation Partners Team

    We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team at Maryland Vision Institute located in Frederick, Maryland. As a Patient Care Associate, you will play a crucial role in the patient experience, responsible for greeting patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.



    • Greeting patients in person and/or on the phone.

    • Answering patient questions or referring questions to the appropriate team member.

    • Optimizing provider schedules and patient satisfaction with efficient scheduling.

    • Notifying providers of patient arrivals.

    • Providing exceptional patient care, comforting patients by effectively answering questions.

    • Ensuring availability of treatment information by retrieving and updating patient records.

    • Verifying financial records and collecting patient charges while filing and expediting third-party claims.

    • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.

    • Cross train in other areas as needed.


    Requirements and Qualifications:

    • High School diploma or GED equivalent is required.

    • Detail-oriented and ability to multitask.

    • Exceptional customer service skills.

    • Ability to effectively perform in a fast-paced environment.

    • Exceptional communication skills, both oral and written.

    • Knowledge of MS Office.

    • Knowledge of electronic medical records software is a plus.

    • Experience in healthcare is preferred but not required, willing to train the right candidate.

    • Bi-lingual English/Spanish a plus.

    Benefits and Perks:


    • Competitive salary and benefits package.

    • 401(K).

    • Significant eye care discounts.

    • Continuing education allowances.

    • Career growth and development.

    • PTO and holidays.

    • Referral bonus.

    This is an amazing opportunity to join a growing company and be part of a team that values patient care and teamwork

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