Card Service Representative - Grand Rapids - Lake Michigan Credit Union

    Lake Michigan Credit Union
    Lake Michigan Credit Union Grand Rapids

    6 days ago

    Default job background
    Description

    Title: Card Service Representative.

    Job Description:

    We are seeking a highly skilled and customer-focused individual to join our team as a Card Service Representative. As a key member of our organization, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring that they have a positive experience with our company.

    Key Responsibilities:

    * Provide personalized service to customers via phone, email, or in-person

    * Respond to customer inquiries and resolve their issues in a timely and professional manner

    * Offer solutions and alternatives to meet customer needs

    * Collaborate with internal teams to ensure seamless service delivery

    Requirements:

    * High school diploma or equivalent required; associate's degree or higher preferred

    * 1+ year of customer service experience in a retail or banking environment

    * Excellent communication and problem-solving skills

    * Ability to work in a fast-paced environment and adapt to changing situations

    What You'll Get:

    * Competitive hourly rate

    * Comprehensive health and wellness benefits

    * Opportunities for growth and development within the company

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