Patient Safety Program Manager - Meriden, United States - Hartford HealthCare Medical Group

Description

Patient Safety Program Manager / Quality Management

Description

Job Schedule:
Full Time

Standard Hours:

40

Job Shift:
Shift 1

Shift Details:
Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.

We invite you to become part of Connecticut's most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Position Summary:

Responsible for advancing the culture of safety and 'just culture' through strong clinical presence and administration of the safety program on a day to day basis.

Responsibilities include program oversight, provision of safety assessments and analysis of data, implementation of systems and processes, and coordination of action plans to improve safety.

Conducts patient safety rounds and assessments, ensuring compliance with patient safety-related standards by The Joint Commission (TJC) and other regulatory agencies to reduce risk and improve safety for our patients/residents/clients at assigned HHC facilities.

Position Responsibilities:
Key Areas of Responsibility
Conducts ongoing monitoring of safety practices through assessments, surveys and review of data to identify opportunities for improvement in safe practices and reduction of risks and system-related issues that create barriers to safe practice
Leads root cause analysis, failure modes effects analysis, continuous quality improvement and Lean tools to evaluate near-miss and actual events and resolve safety concerns
Provides patient safety consultation, guidance and expertise to problem solve for system and individual issues for all organization levels. Provides a strong clinical presence and be readily accessible to clinical and non-clinical staff.
Maintains strong working relationships and communication with involved departments to encourage reporting of events and near-miss opportunities for improvement.

Work closely with the medical staff office and medical staff leaders to ensure consistent implementation and adherence to safe practice.

Designs present and evaluate the effectiveness of educational safety programs used to train all organization levels to help identify and respond to system failures.

Educate staff on the safety implications of regulatory issues. HRO trained facilitator.
Develop, maintain and update patient safety-related HHC Regional policies and procedures. Collaborate with quality, and Risk department and others as appropriate to ensure a seamless approach to patient safety and risk reduction
Actively participate in survey preparation and promote compliance with State, Federal, TJC and other accrediting agency regulations, standards and survey process
Qualifications

Requirements and Specifications:
Education

Minimum:
Registered Nurse, preferred; other clinical healthcare professionals considered
Bachelor's degree required


Preferred:
Master's degree preferred

Experience

Minimum:
Five or more years of health care, quality, safety or risk management experience required, preferably in a hospital setting.
Participation in healthcare quality improvement, safety initiatives


Preferred:
Experience with peer review, root cause analysis and facilitation preferred

Licensure, Certification, Registration

Preferred:
Certification in quality, patient safety or risk management preferred

Knowledge, Skills and Ability Requirements:
Strong written and oral communication skills; strong interpersonal skills, ability to work with others collaboratively to achieve common objectives
Ability to compile data from various sources and to analyze and interpret the data to provide alternatives and make recommendations
Able to use Microsoft Office, including Word, Excel, PowerPoint and Outlook
Ability to manage multiple priorities and projects from initiation to completion within prescribed schedules and utilization of resources
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.

Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is

your

moment.

We could tell you more, but why not let our team members handle it? Hear what these Hartford HealthCare employees have to say about working here, in their own words.

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