- Location: Onsite in Annapolis Junction, MD (no remote option)
- Compensation: $100-110k Salary Range
- First shift, Monday through Friday:
- Medical, Dental, & Vision Insurance
- Participation in company 401k program
- Paid Time Off
- Networking: Maintain routing and switching systems (ethernet and fiber) to ensure uninterrupted network communications.
- Active Directory: define and implement Active Directory standards, including Group Policy, DNS, DHCP, and VPN.
- Microsoft Azure/365: Implement and maintain secure standards and best practices in our Microsoft 365/Azure tenant to allow for efficient, stable, and available cloud-based resources.
- Maintain SSL certificates, Domain Name Registrations, DNS management, and Email Management protocols, including DKIM and SPF.
- Internal applications: Implement, upgrade, and maintain software systems required for security operations, including SentinelOne, FortiEMS, vulnerability management, and backup and restore systems.
- Help Desk: assist users with support-related requests for desktop and server applications and desktop and portable computing tools, such as laptops, tablets, phones, and others.
- Infrastructure: Implement and maintain virtual servers, physical servers, Storage Area Networks, and Network-Attached Storage devices.
- End-user systems: Help develop specifications, standards, and baselines for all systems; deploy and maintain computing devices and computer peripherals, including scanners, printers, copiers, etc.
- Telephony: administer and maintain the telephone/voicemail systems to ensure clear communications with minimal downtime, including call routing, voicemail systems, IVR routing, reporting, and group and user management.
- Eight years of information technology experience in a corporate environment supporting a medium to large user base.
- Proficiency in Windows Server OS 2012, 2016, 2019, and 2022
- Proficiency in Microsoft Active Directory 2008 and above.
- Proficiency in Microsoft Azure and Microsoft 365 Management.
- Proficiency in AWS and GCP (Google Cloud Platform) server & network management.
- Proficiency in VMWare Virtualization Platform.
- Proficiency in Fortinet network implementations and management.
- Proficiency in managing day-to-day call center operations with RingCentral.
- CCNA or Fortinet Certified Associate certification is preferred.
- VMware Certified Professional certification is preferred.
- Bachelors or Masters Degree in Computer Science or related field is preferred.
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Description
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Schedule, Benefits, & Compensation:
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