Customer Experience Associate - Herndon, United States - PrideStaff

Description

Customer Experience Associate

PrideStaff is looking for a Customer Experience Associate Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.

Compensation:
$18/Hour


Location:
Hybrid, on site in our Gainesville office 2 days a week

Schedule:
Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by manager


Responsibilities:
Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.
Maintain operational efficiency by managing assigned records
Maintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each order


Requirements:
Two years of experience in call center or customer service
Good written and verbal communication skills
Proficient data entry skills
Ability to analyze work and notice trends
Problem solving with a desire to help others
Knowledge of Microsoft Outlook, Excel and Word

Benefits:
PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.
Compensation / Pay Rate (Up to): $ $20.00 Per Hour
Compensation / Pay Rate (Up to): $ $20.00 Per