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    ServiceNow ITOM Developer - Plano, United States - Hexaware Technologies

    Hexaware Technologies
    Hexaware Technologies Plano, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    ServiceNow ITOM Developer

    Plano TX and Mclean VA (day one onsite, 3 days onsite in a week and 2 days remote)

    Must Have Experience

    • Experienced in implementation of ITOM solutions using industry best practices.
    • Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.
    • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.
    • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
    • 3rd party software integrations with ServiceNow
    • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
    • MID Server management experience
    • Experience in multiple ServiceNow implementations

    Good to have Experience

    • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems
    • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
    • Understanding of Application and Technology Portfolio Management
    • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
    • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
    • Experience of custom applications development
    • Experience in working on Performance Analytics
    • Design and modification of ServiceNow Service Portal.
    • Domain Separation and designing the Process and data flow within various domains.
    • Knowledge of LDAP/Active Directory/SSO.
    • Review existing set up and provide best practice recommendations in line with the OEM.
    • Monitor health, usage and compliance of ServiceNow systems.
    • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
    • Experience with HTML coding and Jelly script strongly preferred.
    • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

    Academic and Professional Experience

    Professional

    • 4 to 5+ years of experience with ServiceNow required.
    • 7+ years of experience with IT Industry required.

    Academics

    • Certification as ServiceNow System certified administration
    • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt
    • ITIL Foundations certification is preferred.
    • Bachelor s degree or equivalent combination of education and experience.
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