Department Manager - Mesa

Job summary

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. The franchisee owns a license to use McDonald's logos and food products, but is a separate company and employer from McDonald's USA.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. They may also lead Departments, managing assigned Systems, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals.

This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.

We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment.

You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Along with competitive pay, a Department Manager at our McDonald's restaurant is eligible for incredible benefits including 5 days paid vacation 1 year after certification as a McDonald's manager is complete, 10 paid vacation days if hired as a salary position, 6 paid holidays if hired as a salary position, education through Archways to Opportunity, medical, dental and vision coverage for salaried position, and employee resource connection.

Job description