Product Marketing Manager - Atlanta, United States - West Technology Group, LLC

Description

TeleVox (a healthcare business line of West Technology Group) is looking for a Product Marketing Manager to join our team TeleVox has partnered with healthcare organizations for 30 years to automate and transform their patient engagement, making the healthcare communication process easier for everyone. Learn more about how our EHR-integrated platform supports personalized, two-way interactions with patients through their care journey by visiting

The Product Marketing Manager provides product line support for program strategy, operational readiness, and on-going sales support. This position bridges Engineering, Technical Product, Marketing Communications, and Sales management.

Strong communication skills are a must. Duties include converting technical positioning into key market messages and oversight of launching the products into market. Candidate must be able to demonstrate competence in the following duties:

Essential Duties:

• Participate in the development of company products and services to meet and exceed customer expectations and market demands in adherence to corporate and departmental policies and procedures.
• Ensure organization is fully prepared for product and feature releases.
• Assist in the development of marketing plans defining the outlook for the TeleVox product portfolio.
• Align sales tools and the ideal sales process to the typical buying personas.
• Creation of client-facing product videos, promotional materials, and conducting webinars
• Create standard presentations and demo scripts.
• Conduct training for Sales and Support/Implementation resources
• Assist Implementation Team to define best practices for client onboarding.
• Create and maintain technical documentation such as release notes.
• Compile competitive intel and present to organization.
• Support multiple products in throughout their life cycle.
• Monitor pricing and performance of new product lines.
• Identify best opportunities for lead generation.
• Identify product references for industry and customer referrals.
• Follow best practices to comply with HIPAA/SOC II standards.
• Comply with the letter and spirit of the TeleVox Information Security Policy
• Other duties as assigned by management.

Education:

• Bachelor's degree from an accredited college or university with major course work in business administration, management information systems, marketing, or a related field
  • Equivalent work experience in a similar position may be substituted for educational requirements.

Experience:

• 4+ years of product marketing management experience required or in a role that closely aligns to the above responsibilities.
• 1+ year project management experience preferred.
• Good working knowledge of MS Office products including Word, Excel, Outlook, and PowerPoint required.
• Basic knowledge of product and project management software tools preferred, such as Aha and Jira

Annual salary $110,000. Want to love where you work? At West, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond (tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identity protection and more) Apply today to join us in work worth doing

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.