- Engage customers, prospects, and partners using the InfoSec framework via email and Loopio to drive the discovery process and identify areas where Workiva solutions align with IT/Security needs
- Ensure customer success by collaborating with the Workiva Client Partner Enablement (CPX) team to facilitate smooth onboarding, provide ongoing support, and ensure long-term success
- Build and nurture relationships with Product Marketing, Customer Partner Enablement (CPX), and Customer Success teams to collaborate effectively and achieve team and company goals
- Manage the email queue triage efficiently and create tickets to respond to customer inquiries with accuracy and urgency
- Develop a working knowledge of multiple domain areas, including industries, departments, use cases, and frameworks (such as NIST CSF, HIPAA, CMMC, FedRAMP, ISO) to understand where Workiva solutions can have a significant impact
- Learn to conduct process assessments and identify opportunities to notify Sales of feature requests relevant to IT/Security
- Demonstrate self-reliance, provide valuable support to the team, and may contribute to establishing procedural standards for their work
- An undergraduate degree or 2+ years of experience in security or a related field
- Experience in security, software development, technical sales, or a related field
- Experience engaging with and presenting to business or Security/ IT managers and executives
- Familiarity with GRC, Security Frameworks, Security Domains, SaaS/PaaS/IaaS, SOC 1 and SOC 2, ISO 27001, 270018, cloud technologies, and architectures
- Familiarity with navigating and utilizing Jira or Salesforce functionalities
- Experience working in a remote environment
- Excellent verbal, written, presentation, and interpersonal communication skills
- Self-motivated with a strong propensity for action, results, and continuous improvement
- Strong individual contributor with intellectual curiosity to positively impact accounts and opportunities
- Ability to conduct research independently and effectively utilize online resources
- Minimal Travel
- A reliable internet connection serves as the conduit for brilliance, enabling the unleashing of talents from the comfort of virtually anywhere
- Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
- Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
- Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
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Associate Cyber Security Compliance Engineer - Remote, United States - Workiva
Description
The Associate Cyber Security Compliance Engineer plays a crucial role as a security solution partner, supporting global customers. This position also assists with managing security-related inquiries and questionnaires across various domain areas within Security. Reporting to the Senior Director of Cyber Security, this position focuses on managing email inquiries and collaborating with team members to address security questionnaires effectively.
Collaboration and Interaction
Problem Solving
Knowledge
Autonomy
What You'll Need
Minimum Qualifications
Preferred Qualifications
Skills
Travel Requirement
Remote Ready Excellence
How You'll Be Rewarded
Salary range in the US: $79, $134,000.00
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where You'll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we've created.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today's most challenging problems.
At Workiva, you'll enjoy
Learn more about life at Workiva:
Learn more about benefits:
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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