Supervisor, Collections - Boca Raton
1 month ago

Job summary
The Supervisor, Collections & Survey oversees two key areas within the Patient Contact Center: ensuring agents effectively execute all outbound and inbound collections activities,folllowing established scripting and guidelines, and meet monthly recovery goals.
This role ensures teams are properly trained,
aligned with daily priorities,
meeting performance expectations,and following all MDVIP processes
& policies.
Job description
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