Customer Service Representative II-Specialty Property - Cincinnati - SageSure

    SageSure
    SageSure Cincinnati

    17 hours ago

    $40,000 - $60,000 (USD) per year
    Description

    Customer Service Representative II-Specialty Property

    If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II. While working with a friendly and supportive team, you will learn the foundation of our business in a role that will take you wherever you want to grow with us.

    We are seeking a highly motivated individual with the drive and desire to make significant contributions to the success of the business. Once acclimated into the position, this person will have an in-depth understanding and knowledge of all companies and product lines, including underwriting guidelines and processes, and a general understanding of coverage forms.

    What you'd be doing:

    • Performs detailed research of account history and follow-up to provide customer resolution with flawless accuracy.
    • Keeps abreast of policy, product, and procedural changes to provide accurate information to producers, consumers, and policyholders regarding underwriting guidelines, coverages, and processing.
    • Meets or exceeds established performance metrics which include, but are not limited to, reporting to work as scheduled, call quality, handle time, first response resolution, etc.
    • Addresses inbound earthquake sales inquiries for potential customers. Collect and enter appropriate property and payment information to process quotes via the rating software.
    • Monitors the call queues and manages individual day-to-day responsibilities to consistently support performance goals and objectives.
    • Provides accurate information in an effective, timely and courteous manner via telephone and email.
    • Works with Underwriting and other departments to determine the appropriate resolution to customer concerns.

    We're looking for someone who has:

    • High school diploma or equivalent.
    • Minimum three years of customer service experience in the Property and Casualty Insurance industry and/or call center environment preferred.
    • Ability to handle multiple tasks with accuracy, able to prioritize effectively and meet deadlines.
    • Must have excellent communication skills, both written and verbal, with the ability to effectively communicate through phone, text, chat, and email.
    • Ability to maintain positive and cooperative working relationships within the team, division, and with any customer contacts.
    • Intermediate computer skills (e.g., Microsoft Word, Outlook, etc.) with aptitude to learn new systems.
    • Ability to keep emotions under control when dealing with irate or hostile customers.
    • Ability to multi-task, prioritize, and work in a fast-paced environment.
    • Assist peers and be a knowledgeable resource to the team.
    • Must have OR obtain a Property & Casualty and Surplus Lines licensed

    About SageSure:

    Named among the Best Places to Work in Insurance by Business Insurance for four years in a row , SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team


  • Work in company

    Customer Service Representative II-Specialty Property

    Only for registered members

    Overview: · If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II. While working with a friendl ...

    Cincinnati

    1 week ago

  • Work in company

    Customer Service Representative II-Specialty Property

    Only for registered members

    +If you're looking for the stability of a profitable growing company with the entrepreneurial spirit of a startup we're hiring SageSure is seeking a Customer Service Representative II. · +Performs detailed research of account history and follow-up to provide customer resolution w ...

    Cincinnati, OH

    1 month ago

  • Work in company

    Multi-Family Maintenance Technician

    Only for registered members

    Job Summary: · Under the direction of the Service Director and Real Estate Manager, the Maintenance Technician II is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to ...

    Cincinnati, Ohio, , United States $38,000 - $65,000 (USD) per year

    21 hours ago

  • ObGyn Physician Job · The Adelphi Staffing LLC is looking for a highly skilled ObGyn physician to join their team in Cincinnati, US. This is a permanent position with an ASAP - ongoing coverage period. · Specialties: Obstetrics & Gynecology · Job Type: Permanent · This facility ...

    Cincinnati

    6 days ago

  • Work in company

    Pediatric - Nephrology Physician

    St. Luke's University Health Network

    St. Lukes University Health Network, the regions largest, most established health system, a major teaching hospital, and one of the nations 100 Top Hospitals · Pediatric Nephrology division is seeking a per diem physician to provide weekend call coverage and vacation coverage for ...

    Cincinnati $190,000 - $320,000 (USD) per year

    2 days ago

  • Work in company

    Security Assistant II (2025-26 SY) - This is a Pool

    Only for registered members

    Security Assistant II Vacancy · The Cincinnati Public Schools invites applicants for the position of Security Assistant II.  This position reports to the building principal and provides day-to-day support and safety of students. Under direct supervision, assist in maintaining a s ...

    Cincinnati, Ohio

    20 hours ago

  • Work in company

    Security Assistant II- Open to the Public

    Only for registered members

    Security Assistant II Vacancy · The Cincinnati Public Schools invites applicants for the position of Security Assistant II.  This position reports to the building principal and provides day-to-day support and safety of students. Under direct supervision, assist in maintaining a s ...

    Cincinnati, Ohio

    21 hours ago

  • Work in company

    Security Assistant II- Open to the Public

    Only for registered members

    Security Assistant II Vacancy · The Cincinnati Public Schools invites applicants for the position of Security Assistant II.  This position reports to the building principal and provides day-to-day support and safety of students. Under direct supervision, assist in maintaining a s ...

    CINCINNATI, Ohio

    21 hours ago

  • Work in company

    SE - OP III - Specialty Esters

    Only for registered members

    Job Title: Specialty Esters Operator III · Department: Specialty Esters · Location: Cincinnati · Shift: 12-hour rotating DuPont schedule · Employment Type: Full-Time · Position Summary · The Specialty Esters Operator III supports chemical manufacturing operations with an initial ...

    Cincinnati

    18 hours ago

  • Work in company

    AVP- Inland Marine Underwriting

    Only for registered members

    We are seeking a Divisional Assistant Vice President (AVP) of Underwriting to join our team. This individual is responsible for a broad spectrum of technical underwriting, pricing and coverage issues for inland marine and commercial property insurance and reinsurance in the Divis ...

    Cincinnati, OH

    1 month ago

  • Work in company

    Maintenance Technician

    Only for registered members

    · What You'll Do: · As a Maintenance Technician, you'll play a crucial role in creating a well-maintained and welcoming community for our residents. Your expertise and dedication will enhance the property's value while ensuring a safe, comfortable, and enjoyable living experienc ...

    Cincinnati, OH, $42,000 - $70,000 (USD) per year

    21 hours ago

  • Work in company

    Transaction Analyst

    Only for registered members

    Last Mile Investments is looking to hire a Transaction Analyst who will run the due diligence and closing process for new acquisitions and dispositions of existing properties. · Work with Vice President of Investments and outside counsel to negotiate purchase contracts · Collect ...

    Cincinnati, OH

    1 month ago

  • Work in company

    HVAC Installer

    Only for registered members

    · About Ackermann Group: · Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and deliverin ...

    Cincinnati, OH $42,000 - $85,000 (USD) per year

    21 hours ago

  • Work in company

    Maintenance Technician

    Only for registered members

    At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We bel ...

    GO Williamsburg of Cincinnati, Cincinnati, OH, US $42,000 - $70,000 (USD) per year

    21 hours ago

  • Work in company

    Registered Nurse

    Only for registered members

    Summary · The Cincinnati VA Medical Center is seeking a Primary Care RN to Float to specialty areas as needed at the Main Campus. Areas in which the RN may float include Primary Care - Women's Health - Gynecology - Occupational Health - Vaccine Clinic - Traveling Veteran Coordina ...

    Cincinnati, OH $60,000 - $95,000 (USD) per year

    2 weeks ago

  • Work in company

    Superintendent II

    Only for registered members

    · Our client, a commercial construction firm located in Cincinnati OH, has an immediate need for a Superintendent II. This is a full-time direct hire position.   · Position Summary: · In this role you will be responsible for the overall direction of field operations, completion ...

    Cincinnati, OH USA $90,000 - $160,000 (USD) per year

    20 hours ago

  • Join Cincinnati's leading Heart & Vascular Program as an APP and help advance the future of cardiac care. At the TriHealth Heart & Vascular Institute, you'll work across both inpatient and outpatient in general cardiology, delivering personalized, least‐invasive treatments within ...

    Cincinnati

    21 hours ago

  • Work in company

    Radiology Physician

    Tenet Healthcare

    REMOTE Body Imaging Radiologist Enhanced Sign-On Teaching Opportunities · Detroit Medical Center Radiology is under · new leadership · and expanding. Join a high-acuity, mission-driven team with hybrid and remote flexibility, predictable schedules, and a strong teaching focus sup ...

    Cincinnati $280,000 - $550,000 (USD) per year

    1 day ago

  • Work in company

    Maintenance Technician

    Only for registered members

    · Job Title · Maintenance Technician · Location : Location · US-OH-Cincinnati · Overview · Yugo is the trusted name for student housing, globally Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passio ...

    Cincinnati, Ohio, United States $42,000 - $70,000 (USD) per year

    21 hours ago

  • Work in company

    Maintenance Technician 2

    Only for registered members

    · About Ackermann Group: · Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and deliverin ...

    Cincinnati, OH

    21 hours ago

  • Work in company

    Registered Nurse

    Only for registered members

    Summary · The Cincinnati VA Medical Center is seeking an RN Case Manager in our Surgical Specialty Clinics - Cardiac Catheterization Lab at the Main VA Campus. The RN assumes responsibility for the coordination of care focused on patient education - self-management - and customer ...

    Cincinnati, OH $60,000 - $95,000 (USD) per year

    2 weeks ago

Jobs
>
Cincinnati