Customer Service - Colorado, United States - CSL

    CSL
    Default job background
    Part time
    Description

    Responsibilities:

    • Responsible for preparing the donor, donor area and equipment for the pheresis process.

    • Prepares the autopheresis machine for the pheresis process.

    • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

    • Disconnects the donor when the process is complete.

    • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

    • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

    • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

    • Alerts Group Leader or Supervisor of donor flow issues.

    • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

    • Understands the policies and procedures associated with hyper immune programs at the center if applicable.

    • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

    • Maintains confidentiality of all personnel, donor and center information.

    • May be cross-trained in other areas to meet the needs of the business.

    • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

    • Perform job-related duties as assigned.

    Qualifications:

    • High school diploma or equivalent required

    • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience

    • Must be able to perform basic math calculations

    Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

    CA, CO & WA

  • (NON-EXEMPT) The expected base pay for this position at hiring is $14.10/hour - $18.35/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factor
  • Our Benefits

    CSL offers the following benefits for this part-time position:Paid sick leave; and the option to participate in CSL's 401(k) Savings Program.