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    Software Engineer - Trenton, United States - Ford Motor Company

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    Job Title: Software Engineer - Salesforce Marketing Cloud at Ford Motor Company

    We are the movers and shakers of the world, dedicated to shaping the future. Every day, we roll up our sleeves and work together to build a better world. At Ford, we're all part of a bigger picture, one that goes beyond ourselves. Are you ready to revolutionize how the world moves?

    Are you a forward-thinking problem solver who thrives on being at the forefront of technology and design? Do you believe that digital innovation can enhance connectivity, provide valuable solutions for FordPro Customer Problems, and change the way businesses engage with their audience? If yes, FordPro is where you belong. Join us in bringing the power of digital technology to our clients and transforming user engagement. A career in our dynamic digital practice will expose you to diverse consulting skills, industry knowledge, trusted methodologies, and cutting-edge creativity.

    This role involves hands-on technical design, development, and leadership for the Ford Pro CRM Marketing Cloud and Data Cloud engineering team. A deep understanding of potentials, coupled with adherence to best practices and development processes, is essential for achieving success. The key success factors for the Ford Pro CRM team always revolve around quality and the positive impact on functional partners and their clientele.

    Responsibilities:

    • Be part of a diverse, global, distributed team
    • Opportunity to engage and learn across various clouds and systems
    • Deliver Salesforce solutions on Marketing Cloud, Data Cloud, and related platforms
    • Serve as a technical expert on projects, designing Marketing Cloud Solutions, conducting technical walk-throughs, and providing guidance to fellow developers and client feature owners
    • Lead Marketing Cloud technical delivery activities, including building, system testing, documentation, and deployment
    • Collaborate with Product Managers on feature/user-stories reviews, converting functional requirements to technical specifications, estimating user stories, planning team capacity, and aligning with iteration scope
    • Analyze and address gaps in functional/business requirements, aligning them with Marketing Cloud and Salesforce product stack
    • Utilize integrations between Salesforce, Marketing Cloud, and external applications using various APIs
    • Ensure quality by defining review methodologies, conducting independent reviews, and certifying metadata
    • Manage technical risks, cross dependencies, and effectively resolve issues
    • Assist in technical documentation and continuous technical improvement
    • Collaborate with stakeholders to drive engineering excellence, reduce complexity, and enhance interoperability across the portfolio
    • Communicate technology strategy effectively to team members and stakeholders
    • Operate with an iterative, agile, and user-centric approach

    Requirements:

    • Have at least 6 years of experience in Marketing Cloud implementation within Sales Cloud and Service
    • Possess experience in Data Management, including conceptual and logical data models, and high level design
    • Demonstrated expertise in Marketing Cloud solution design, development, and integrations with Salesforce products
    • Lead solution design, architecture, and delivery for enterprise-level projects
    • Strong communication skills, ability to prioritize workload, and meet deadlines effectively
    • Proficiency in Salesforce technologies: Marketing Cloud, Data Cloud, MuleSoft, and other ecosystem products
    • Ownership mindset with a focus on operational excellence
    • Salesforce Certifications

    Preferred Qualifications:

    • Experience with Agile Development Methodology
    • Background in Marketing Cloud and Data Cloud
    • Previous experience as a technical team lead

    If you resonate with our mission and believe you can contribute value to Ford Motor Company, we welcome your application.

    Note: This role is primarily remote, with exceptions for candidates residing within 50 miles of a Ford location.

    This position offers a salary grade range of 7 - 8 and does not provide visa sponsorship.

    At Ford, your career journey is in your hands. Whether you aspire to be a global leader, a technical expert, or a culture builder, we offer a work-life balance tailored to your aspirations:

    • Immediate medical, dental, and prescription drug coverage
    • Family care programs, parental leave, childcare assistance, and more
    • Vehicle discount programs, tuition assistance, and employee resource groups
    • Generous paid time off, including holidays and vacation accrual options

    Candidates applying to Ford Motor Company positions must be eligible to work in the United States. Employment eligibility verification is required upon hire. As an Equal Opportunity Employer, we are dedicated to fostering diversity and inclusion in our workforce. All qualified applicants will be considered without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. For applicants requiring accommodations due to a disability during the application process, please contact us directly.

    Requisition ID: 29771


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