- Assists in the implementation and administration of all security policies and procedures.
- Assists in evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, and upgrading, and modifying VTC systems.
- Proficient in troubleshooting maintaining and reinstalling/configuring VTC equipment, to include audio, projections, dial-up assistance, switchable interfaces, mixers, controlling devices, cameras, portable VTC systems, microphones, audio/video interfaces and control consoles.
- Proficient in configuring, testing, scheduling, monitoring and operating audio/video bridges.
- Provide hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues.
- Resolve system operational problems by troubleshooting and performing fault isolation.
- Perform routine performance testing to ensure VTC and other conference room equipment, portable systems, AV interfaces, controls counsels and multimedia equipment operate at optimal performance and capacity.
- Provide support for Multimedia requirements.
- Provide operations, engineering and technical support.
- Provide VTC Maintenance Support.
- Provide advice and hands-on on training to end-users.
- Experience with switch/router/control panel configuration and support.
- Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.
- Coordinate with customers for all required actions to set up, operate and take down all audio and visual conferences, including classified and unclassified systems.
- Experience providing support of Cisco video conferencing systems and software including all ports, protocols, routing and interconnection requirements.
- Experience using VTC Codecs, Audio Mixers, Control Systems, AV Automation, Wiring, Amplifiers, Microphones, Projection Systems, Video Cameras and other AV peripheral equipment.
- Other duties as assigned.
- Strong Oral and Written Communication Skills.
- Excellent Interpersonal Skills.
- Strong Focus on Customer Service and Relations.
- Discretion and professional demeanor.
- Self-starter; Ability to work well independently and in teams.
- Able to judge competing demands and prioritize work with a sense of urgency in a dynamic, fast paced environment
- Bachelor's Degree in Science or Arts Certifications Preferred
- CTS Certification desired Travel Less than 25% Work Environment Office environment Physical Requirements (include strength and frequency of use: rarely, frequently, regularly) Strength Frequency of Use Talk Regularly Hear Regularly Sit Regularly Mental capability to solve problems and concentrate for extended period of time Regularly Ability to understand the meanings of words and respond effectively Regularly Other Requirements This position requires the candidate to possess an active Secret Clearance and be a U.S. Citizen. What makes STS great? STS is a services-based organization that relies on the exceptional results our workforce delivers to customers every day. We realize that our customers' high regard for our consistently high performance is only possible because of the talents, exceptional work ethic, and commitment of our people. We promote and live by a strong and inclusive company culture that places the focus on customer and employee satisfaction, communication, and respect.
- Competitive total compensation plan, with immediate eligibility for most benefits and a 401(k) plan with matching contributions
- A work environment that emphasizes the safety of our workforce
- An organization that is committed to upholding the highest level of business ethics and workplace conduct
- A company that supports "paying it forward" with involvement in several deserving organizations and encourages volunteerism in the employee's community
- Generous paid time-off program that starts on the first day of employment
- Tuition and certification cost reimbursement programs for qualifying employees STS is actively committed to employment of Veterans, whom we regard as one of our Nation's greatest resources. Today, you will find Veterans at every level of our organization, continuing their service to our country by supporting our government contracts and customers. STS is proud of their dedication, work ethic, loyalty, and commitment to duty, and we will continue to promote career opportunities for Veterans who are sincerely deserving of our appreciation. We are an affirmative action/equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.
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CIMS - VTC Administrator Mid with Security Clearance - Colorado Springs, United States - Summit Technical Solutions
Description
Are you a problem solver? Do you strive to make a positive difference? Do you enjoy being a contributor to a world class team? Summit Technical Solutions (STS) is seeking an experienced VTC Administrator- Midis aCISCO SME.
This position provides Audio/Video Videoconferencing support services for the CIMS III program.This position also provides conference room support for conference and training rooms, assists scheduling, troubleshooting all issues, operates Tandberg/Polycom and other VTC equipment, trains users and facilitators, assists in installation, integration, configuration, and testing of VTC systems.
Primary Responsibilities * The VTC Administrator Seniorperforms a variety of electronic and technical assignments on VTC equipment and systems. * Completes terminal troubleshooting using appropriate diagnostic equipment. * I nstalls terminals, controllers, and test equipment and restores nonworking lines and/or equipment to working condition. * Requires knowledge of specific VTC equipment, test equipment, and terminal configuration. * Requires extensive knowledge in specialized functions.* A wide and comprehensive understanding of both general and specific aspects and the technical phases of VTC operations and their practical application to complex problems and situations ordinarily encountered.
* Support the design/development of new or modified equipment or methods/systems for improved performance. * Lead and mentor others and lower level employees, may assign work and schedule. Essential Job FunctionsStarting at $62,000 Required Skills Skills Required:
Experience Required:
* 4+ years of experience
Education Required:
What to expect from STS:
