Event Operations Specialist - Washington
2 days ago
Job description
The Role
Tunnl is seeking a highly organized, execution-obsessed Event Operations Specialist to own the operational backbone of our marketing event strategy — from contracting and invoicing to booth logistics, travel coordination, and sponsor deliverables.
Events are a key growth channel at Tunnl, and this role is critical to ensuring we show up professionally, consistently, and on time.
You'll manage the behind-the-scenes systems that make our events successful, while also supporting light event marketing execution (email outreach, follow-up coordination, lead capture workflows, etc.).
This is an ideal role for someone who thrives in fast-moving environments, loves building repeatable systems, and gets real satisfaction from making complex logistics feel effortless for everyone else.
You'll work closely with the Head of Marketing and collaborate with Sales Enablement, Sales, Partnerships, and Account Management to ensure events translate into real pipeline impact.
Why This Role Matters
Tunnl is growing quickly, and our presence at conferences and industry events is central to how we build relationships and drive revenue.
But events only work when the operational execution is flawless — deadlines met, logistics handled, travel coordinated, vendors managed, and follow-up systems in place.
This role ensures Tunnl's event motion runs smoothly and scales efficiently. You'll be the person who makes sure the right things happen at the right time.
If you're the kind of person who loves timelines, checklists, vendor coordination, and solving problems before they happen — you'll thrive here.
Own Event Operations End-to-End
Manage logistics for all conferences, sponsorships, and field marketing activations.
Coordinate event contracting, vendor communication, invoicing, and payment tracking in close collaboration with our finance team.
Own all timelines and deadlines related to sponsorship deliverables, booth setup, materials, and shipping.
Ensure all required assets are delivered on time (logos, descriptions, brand guidelines, speaker submissions, etc.).
Manage event-day readiness: booth setup plans, materials checklists, backup plans, and onsite execution support.
Travel & Team Coordination
Coordinate travel logistics for team members attending events (event registrations, flight reminders, hotel booking coordination, calendar visibility, itineraries, etc.).
Ensure internal teams have clear event schedules, expectations, and deadlines.
Build repeatable templates for event planning and team travel workflows.
Swag, Materials, and Shipping
Manage swag ordering, inventory tracking, shipping, and replenishment.
Coordinate booth materials and shipments to/from events.
Work with internal stakeholders and external vendors to ensure materials arrive on time and are event-ready.
Support Event Marketing Execution
Partner with internal stakeholders to ensure pre-event and post-event motions are executed smoothly (email sends, calendar invites, attendee outreach, etc.).
Help coordinate lead capture processes and ensure leads are delivered cleanly to the right owners.Assist with post-event follow-up logistics including attendee lists, reporting, and recap coordination.
Build Scalable Systems
Create and maintain an internal event playbook including timelines, vendor lists, shipping workflows, and checklists.
Maintain an event calendar and event tracking system to ensure visibility across the organization.
Continuously improve process efficiency and reduce last-minute scramble through documentation and repeatable workflows.
Who You Are
You're the kind of person who gets energy from organization, execution, and follow-through.
You're calm under pressure, obsessed with details, and take pride in making things run smoothly.
You're not just a "planner" — you're someone who can proactively identify what's missing and solve it before it becomes a problem.
You're excited to work in a growth-stage company where your work will have direct visibility and real impact.Requirements
2–5 years of experience in event coordination, event marketing, field marketing, operations, or a related role.
Strong project management instincts — timelines, checklists, prioritization, and follow-through.
Experience coordinating vendors, invoices, sponsorship deliverables, or logistics-heavy programs.
Strong communication skills and comfort working cross-functionally.
High attention to detail and ability to manage multiple events/projects at once.
Comfort working in tools like Google Workspace, spreadsheets, Slack, and project management systems like Notion, Asana, etc.
Ability to travel occasionally as needed for key events.
Bonus Points (Not Required)
Experience supporting B2B events or conference sponsorships.
Familiarity with HubSpot or CRM-based lead capture workflows.
Experience working with creative vendors (design, print, video).Interest in expanding into broader marketing responsibilities over time.
Why You Should Apply
Join a team driven by curiosity, teamwork, integrity, and a shared passion for solving big challenges.
A friendly, welcoming, and supportive culture with regular social and team events.
Eligible for the Company Bonus Plan (targeting 15% of Base Salary).
Comprehensive benefits with excellent medical, vision, and dental coverage.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Employer-paid life insurance, with voluntary additional coverage available.
Voluntary short- and long-term disability, accident, and critical illness insurance.
Flexible hybrid work policy.
Flexible unlimited paid vacation plus 80 hours of paid sick leave.
10 paid company holidays per year plus the week between Christmas and New Year's off.
401(k) plan with 100% match up to 3%, plus 50% match up to 5% (subject to IRS limits).
Cell phone reimbursement stipend.
Monthly parking or commuter stipend for VA-based employees.
About Tunnl
Tunnl is building a future where artificial intelligence enables organizations to connect meaningfully with the people who matter most.
We help organizations conduct research at scale, define the right audiences, surface real-time insights, identify optimal communication channels, and measure changing attitudes over time.
Tunnl serves brands, agencies, and advocacy groups alike - organizations navigating complex communications, reputational, and regulatory landscapes.These teams need smarter, faster ways to make audience-informed decisions that stand up to scrutiny and resonate across stakeholder groups.
Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move from insight to impact with clarity & confidence.
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