Retail Outlet Store Manager - Fairfield, United States - VICI

Description

The Outlet Store Manager is responsible for managing the daily operations to meet and exceed sales goals, and customer company expectations.

• Manage the Outlet team members including recruitment, training, performance reviews and ensure that work is accomplished accurately and efficiently; take corrective action to manage performance as appropriate
• Coordinate scheduling to ensure proper coverage; approve all PTO and sick leave requests
• Handle any customer issues/escalations regarding orders, quality of product, etc.
• Oversee and/or perform closing duties (count and close registers, place daily deposit in safe, straighten/organize entire store, ,
• Manage any damaged inventory with internal procedure
• Oversee bank deposits
• Communicate low inventory levels by category
• Maintain excellent knowledge of all company's products and policies; establishes and communicates all Retail Outlet department policy and procedures
• Continuously evaluate department operations and make necessary process improvements to improve department productivity
• May perform other duties as assigned in support of the overall success of the company

• Comfortable working in a fast-paced environment with the ability to quickly adapt to change
• Excellent retail, financial and time management and organization skills.
• Demonstrates a high degree of personal and professional integrity
• Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
• Strong customer service orientation demonstrates a kind and gentle approach to resolve all customer concerns
• Demonstrated leadership and managerial skills
• Ability to work positively and collaboratively with distinct groups within the company
• Ability to work independently, be self-motivated
• Skilled at communicating clearly both verbally and in writing
• Excellent problem-solving skills: willingness to think out-of-the-box to resolve issues
• Demonstrated knowledge and proficiency with Windows (Word, Excel, PowerPoint), Mac, Google products, iPad and standard applications (Slack, Office365, Chrome, etc.)
• Experience with Shopify POS, label scanners credit card readers and printers and usage for product & inventory management

• The environment is not temperature controlled. May be exposed to factors such as temperature extremes, moving machinery and loud noise
• Standing and walking for lengthy periods, sitting intermittently
• Use office equipment such as computer, mouse, keyboard, printer
• Occasionally lift or pull up to 20 pounds

• High school diploma required; bachelor's degree preferred
• - 3 years prior experience in retail store management
• Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level

• This is a full-time position; work schedule is Wednesday through Sunday.
• Will be expected to be present and manage opening and closing procedures