- Competitive compensation package
- Full benefits package, including 401K and paid time off
- Professional development
- Hotel discounts at locations worldwide
- Meet and exceed revenue and proactive sales activity goals with a profitable and win-win selling approach.
- Acquires referrals from existing accounts and clients.
- Continually targets and prospects for new business through telemarketing, individual creativity, community involvement, relationship building and innovation.
- Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance.
- Maintains well-documented, accurate, organized, and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
- Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
- Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
- Focuses on revenue-producing activity and maximizes selling time by dedicating time on direct sales efforts.
- Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
- Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
- Contributes to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input.
- Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
- Performs other duties as assigned or deemed necessary by management.
- Produce and distribute formal hotel communication such as EOs, Resumes, etc. on a regular basis and within agreed upon internal deadlines.
- Works closely with the Banquet Manager and Banquet Captains to ensure and maintain levels of service.
- Greets customers at the start of every event. Make proper introduction and hand-off with the Event Operations team for the execution of details.
- Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
- Ability to operate independently and with a high degree of autonomy requiring excellent organization, time management skills and self-motivation.
- Strong and effective sales skills.
- Highly developed customer service skills.
- Effective business writing and presentation skills.
- Reliable transportation and ability to make outside sales calls.
- Catering Sales experience in a hotel is preferred with a proven track record of success.
- A degree preferably in Sales and Marketing and/or Hospitality Management is desirable.
- Marriott operating system experience preferred but not required, such as PMS, CITY and OneYield.
- Working knowledge of Microsoft Office.
- Certified Meeting Planner (CMP) designation a plus, but not required.
Catering Sales Manager - Naperville, United States - Janko Hospitality
2 weeks ago
Description
OUR STORY
With 424 guest rooms and nearly 25,000 square feet of event space including a Grand Ballroom that can host up to 800guests, The Marriott Chicago Naperville is a flagship hotel in Naperville, IL, voted one of America's coolest suburbs. Discover a prestigious hotel providing incomparable service while providing a FUN and collaborative work environment. This is a fantastic opportunity to work alongside of and learn from a seasoned team while growing your career.
BENEFITS
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
EDUCATION AND/OR EXPERIENCE
HOURS
Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, work schedules will vary according to business needs, including some weekends and night shifts.