Regulatory Administrator - Clarkston, United States - Chase Plastics

Description

Regulatory Administrator

About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.

Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:

Real solutions that aren't delayed by red tape or inaction

A partnership based on a genuine understanding of your business and your goals

The tools and resources to help you succeed and thrive

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

LocationClarkston Office

Description

At Chase Plastics, we're real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it.

Chase Plastics is proud to be recognized as one of the Best Places to Work in the industry by Plastics News (2016, 2018, 2020, and 2022 respectively) as voted by our employees. Some of the benefits our employees enjoy include:

Competitive wages and bonus program

Generous healthcare benefits including Health, Dental, Vision, Life, Disability Insurance and Flexible Spending Accounts

401(k) match program

Paid time off, holidays and paid volunteer day

Training program to support new hires

Ongoing professional and leadership development opportunities

Work hard, play hard company mentality

PRIMARY PURPOSE OF POSITION:To manage and administrate all customer requests for regulatory documentation. Responsible for the overall maintenance and organization of regulatory documentations for all materials purchased. Act as a liaison between customer and supplier to obtain documentation as pertains to the customers specific requirements and needs. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

+ Predictable and dependable attendance is required.

+ Serve as a customer advocate within the company to ensure total customer satisfaction.

+ Adhere to the 2-hour call back policy for internal and external customers for phone, email, and/or fax inquires.

+ Responsible for maintaining Quality Customer Service in accordance with Company Core Values (Core Ideology = Purpose + Core Values).

+ Maintain and update supplier Regulatory contact Information as needed.

+ Contact suppliers to verify if material meets customer requested specifications/Requirements as needed.

+ Act as liaison between supplier and customer for material regulatory documentation as requested by the customer, sales or customer service.

+ Maintain, update and organize all product information, files for REACH RoHS, California Prop 65, Red List, etc. Ensure documents provided to customer are the most recent revision by monitoring regulations with frequent or known update schedules.

+ Update all USMCA and FMVSS-302 on a yearly basis.

+ Update USP Class IV and FDA information on a yearly basis.

+ Provide customers with current year Conflict Mineral Report Template information as needed.

+ Process all branded IMDS and PPAP requests.

+ Adhere to proactive Regulatory Administration model and be able to train team members to adherence.

+ Perform Special Projects as determined by staff manager(s).

+ Focus on noted areas of improvement in your prior year Catalytic Coaching session. Implement the development recommendations discussed as well as your own areas that you've internally identified.

Position Requirements

QUALIFICATIONS:

To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE / TRAINING / SKILL and/or ABILITY:

High School diploma or GED and at least two (2) years of Quality and or Purchasing experience are required. Experience in an industry related quality department is preferred. Individual must always practice a high level of integrity in their daily work routine and maintain a professional and positive demeanor at all times. Proficient in the use of all Microsoft Office software: Word, Excel, Outlook, PowerPoint, Publisher. Excellent organizational skills and the ability to manage multiple projects and prioritize daily tasks. The ability to read and interpret, and apply common sense understanding to carry out instructions furnished in writing, oral or diagram form using documents such as procedure manuals, work instructions, and software manuals. Effective oral and written communication skills and the ability to communicate to a variety of different audiences. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

PHYSICAL REQUIREMENTS:

Individuals may need to sit or stand as needed. May require walking periodically throughout the day; or reaching above shoulder heights, below the waist or lifting to 25 pounds as required to file documents or store materials and/or office supplies throughout the work day. Proper lifting techniques required. Finger and wrist dexterity with repetitive motion also required. For the most part, working conditions will be in ambient room temperatures, and lighting and traditional office equipment provided as found in a typical office environment.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an at-will employment relationship.

Full-Time/Part-TimeFull-Time

Exempt/Non-ExemptNon-Exempt

Hourly Rate

Salary

This position is currently accepting applications.