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    Team Leader - Midland, United States - Whataburger

    Whataburger
    Whataburger Midland, United States

    4 weeks ago

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    Description
    Job Description

    Job Description

    Whataburger Family:
    Who we are


    People make the difference at WhataburgerFamily Members take pride in their work, take care of each other, and love serving our customers.

    At Whataburger, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow, and belong to a family that loves winning together.

    Join the Whataburger Family and well work together to instill values and skills that will serve you well no matter where your journey leads you.


    Restaurant High Performing Teams:
    How we deliver Family Member Experience, Operations Excellence, and Customer Experience


    Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work.

    They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition.


    Restaurant Team Leader:
    How you bring value

    At Whataburger, our Team Leaders deliver the Whataburger experience to both our Family Members and customers.

    They foster a High Performing Team environment by coaching during shifts, creating a safe space for communication, and engaging and understanding Family Members specific work needs.

    Team Leaders ensure that Whataburger operating procedures are being followed to drive operational excellence. Team Leaders report to the Operating Partner.

    Team Leaders support Operating Partners and Managers in managing the restaurant with a variety of tasks such as food safety and sanitation, consistency of standards, and training and supervision of Team Members.


    REQUIREMENTS:
    Typical minimum requirements to perform the job.

    AGE:
    Must be at least 18 years of age
    Education
    High school diploma/GED or equivalent work experience
    Experience and Demonstrated Behaviors
    Six (6) months experience as a Team Member
    Attainment of Team Member skills certification
    Demonstrated ability to coach, motivate, and inspire Team Members
    Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers
    Demonstrated ability to work in a team environment
    Knowledge, Skills, and Abilities
    Strong general knowledge of the organization and its functions
    Strong general knowledge of working practices, procedures, and techniques
    Professional Certifications
    Food Safety Certification (may vary based on city, county, and state requirements)
    Food Handlers Certification
    Working Conditions/Travel Requirements
    Must be able to report to work in a timely manner as required by

    operational/business

    needs
    Must be able to work a full-time schedule and be able to work all shifts based on the operational needs of the restaurant
    Must be able to travel occasionally
    Must be able to work overtime if required based on the operational needs of the restaurant
    Must possess a valid drivers license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence
    Physical Requirements
    Must be able to lift up to 50 lbs
    Must be able to stand during the entire shift. Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
    Must be able to read (orders on tickets, menu board, receipts, etc.)
    Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
    Frequent washing of hands
    Must be able to use computers, telephones, and office equipment

    #J-18808-Ljbffr
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