RetellAI Voice Consultant – IVR Navigation

+Job summary · An experienced AI Engineer is needed to help build AI voice agents that can intelligently navigate IVR systems. · +Responsibilities · * Build AI voice agents that interact with IVR menus and phone systems · * Handle interruptions (barge-in, silence, retries, droppe ...

We are building an AI voice agent that makes outbound calls and navigates real-world IVR systems (company directories, operators, voice-activated menus). We are looking for someone who has already dealt with similar problems and can help us stabilize and improve quality. · ...

Design create and maintain Cyara automated test cases for IVR call flows and end-to-end voice journeys. · Execute automated manual test cycles using Cyara Pulse Velocity Cruncher tools. · Validate IVR call routing menu navigation DTMF/speech recognition backend integrations CTI b ...

Cyara Test Automation Engineer. · Automation & Functional Testing<li.Design, create, and maintain Cyara automated test cases for IVR, call flows, and end-to-end voice journeys<li.Execute automated and manual test cycles using Cyara Pulse, Velocity, and Cruncher tools<li.Validate ...

Serve as Call Center Agents responsible for addressing citizen/client questions related to technical issues accessing and navigating the system. Answer incoming calls timely and accurately, resolves customers issues and concerns. · ...

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. · ...

I need a developer who can take what I have and turn it into a production-grade voice agent system I own—not another white-label dependency. · ...

We are looking for Quality Engineering Lead for our client in Toronto, · ON.Lead quality engineering efforts for a complex cloud migration project. · Define and implement testing strategies for IVR systems and natural language processing components. · Drive automation initiatives ...

We are building a nation-scale Voice AI platform that enables low-income users to interact with large language models entirely through standard phone calls. · ...

Answer incoming calls timely and accurately · Answers inquires by clarifying desired information, researching, locating and providing information · Resolves customers issues and concerns · ...

Akkodis is seeking an AWS cloud full stack engineer for a Contract with a client in Phoenix AZ/Raleigh NC(Remote). The candidate must have strong hands-on experience in AWS Cloud engineering with required expertise in Amazon Connect, IVR call-flow design, and multi/omni-channel c ...

The Client Success Performance Specialist ensures that healthcare clients realize the full value and patient impact promised during the sales cycle for our Omnichannel Patient Engagement solutions. · ...

Akkodis seeks a Genesys Developer for a Contract in Newark. The developer will design and maintain Genesys-based contact center solutions. · Design and develop Genesys-based solutions. · Integrate applications with enterprise systems. · Maintain components such as routing strateg ...

A small customer solutions company in Chicago is seeking a senior full stack Java/Python developer to join their team as they begin developing new external features to help new and existing clients. · ...

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. · As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation and shaping the ...

We are seeking a highly skilled Cisco Call Manager / Unified Communications Engineer to lead the design, · implementation and support of our enterprise voice and collaboration infrastructure.This role is responsible for managing Cisco Unified Communications platforms, · ensuring ...

We re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We re different than most primary care providers. We re r ...

We're changing lives every day. For both our patients and our team members. · We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.The Care Coordinator is a highly visible customer service and patient-focused role tha ...

The Client Success Performance Specialist ensures that healthcare clients realize the full value and patient impact promised during the sales cycle for our Omnichannel Patient Engagement solutions. · Performance Analysis: Compile and analyze client performance data across omnicha ...

A Series C startup that focuses on AI-powered IVR navigation and real-time customer-agent interactions is hiring Senior Full stack Engineer to join their team. · Design, develop and maintain fullstack systems · Maintain performance, security, and scalability · Research on emergi ...