Member Team Lead - Harvey

Only for registered members Harvey, United States

1 month ago

Default job background
$20 - $28 (USD)

Job summary

The Member Team Lead assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines;

Leads teams by using resources information tools determining customer needs business priorities coordinating executing work assignments providing advice feedback support ensuring timelines quality achieved.

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