- Rotating 2 week schedule: 5:00pm 5:00am
Work every other weekendAccount Specialist Duties and Responsibilities: Regularly communicate with and respond to customer calls and emails. - High school diploma or GED equivalent.
- Ability to administer, organize, and file paperwork.
- Ability to communicate via email and the telephone effectively and efficiently.
- Ability to operate a computer and willingness to learn and utilize InterChange's warehouse management system software.
- Ability to handle more than one task at a time.
-
Customer Experience Account Specialist
6 days ago
InterChange Group, Inc. Mt Crawford, United StatesAccount Specialist Overview: Primary responsibilities involve the administrative, organization and system handling of inbound receipts and outbound shipments. The Individual will communicate directly with the customer and internally with warehouse operations to ensure customer ne ...
-
Customer Experience Account Specialist CPAD8
4 days ago
InterChange Group, Inc. Mt Crawford, United StatesAccount Specialist Overview: Primary responsibilities involve the administrative, organization and system handling of inbound receipts and outbound shipments. The Individual will communicate directly with the customer and internally with warehouse operations to ensure customer ne ...
-
Purchasing Support Specialist
22 hours ago
BCM Controls Corporation Mt Crawford, United StatesRiddleberger Brothers, Inc. is seeking to hire a talented and responsible and detail-oriented individual to join our team as a Purchasing Support Specialist. · We offer career opportunities that allow you to be part of a team and grow as an individual. · Please click the video ...
-
Purchasing Support Specialist
2 weeks ago
BCM Controls Corporation Mt Crawford, United StatesRiddleberger Brothers, Inc. is seeking to hire a talented and responsible and detail-oriented individual to join our team as a Purchasing Support Specialist. · We offer career opportunities that allow you to be part of a team and grow as an individual. · Please click the video ...
Customer Experience Account Specialist - Mt Crawford, United States - InterChange Group, Inc.
Description
Account Specialist Overview:
Primary responsibilities involve the administrative, organization and system handling of inbound receipts and outbound shipments. The Individual will communicate directly with the customer and internally with warehouse operations to ensure customer needs are satisfied. This individual will serve as a liaison between our Operations team and the customer.
Reports to:
Customer Experience SupervisorAccount Specialist Work Hours:
ICCS:
2nd Shift (NS)
Serve as the point of contact for drivers arriving at facility by issuing drivers paperwork, confirming drivers paperwork and shipment number and confirming appointment time.
Record and review receipt and shipment/load details in WMS system to ensure accuracy and close out transactions as loads are complete.
Process and send electronic data interchange (EDI) communication as necessary to customer. Organize and file completed paperwork. Assist with reconciling inventory and correcting discrepancies. Assist operations with researching missing pallets. Import/export files to/from Excel to alleviate data entry and for analysis. Confirm transaction charges are accurate for the billing process. Assisting Supervisor or Manager with mid-month and month-end billing reconciliation and invoicing.Prior Work Related Experience Required A minimum of two years' experience working with an enterprise-level software package. A minimum of three years' experience with Microsoft Office (Word, Excel, Outlook). Experience with electronic data interchange (EDI) a plus (not required). Experience working in a team environment and/or managing team members.
Minimum Qualifications Required Education
Pre-employment background check, drug test, and physical are required*All applicants must complete an application at to be considered**