product support supervisor - Austin, TX

Only for registered members Austin, TX, United States

5 days ago

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Job summary

The Change and Problem Management – Product Support Supervisor oversees and leads the team responsible for acting as the primary point of contact representing the TSC for groups deploying hardware or software changes.

Responsibilities

  • Provides on-call support at Team Lead level in paging system
  • Documents, reviews and ensures that all quality and change control standards are met

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