Patient Financial Specialist - Renton, United States - Kaiser Permanente

Description

: Job Summary:

Applies in depth knowledge of industry standard billing rules to correct errors and resolve problems related to preparing and submitting accurate medical bills for services provided in our hospital, ASC, outpatient and pharmacy settings. Posts cash, negotiates payment arrangements, identifies accounts for collection. Follows up on denials and files appeals as appropriate, and answers billing questions from customers.

Essential Responsibilities:

• Applies in depth knowledge of industry standard billing rules to correct errors and resolve problems related to preparing and submitting accurate medical bills for services provided in our Hospital, ASC, Outpatient and pharmacy settings.
• Receives, posts and applies payments as appropriate. Negotiates payment arrangements and accepts credit card payments. Reviews and supports accounts being sent to collections. Analyzes unapplied cash and re-applies or refunds as appropriate according to written policies.
• Applies in depth knowledge of industry standard billing rules to investigate and resolve problems related to outstanding insurance and patient accounts. Conducts follow-up on claim denials and files appeals appeals as appropriate. Via phone, mail, and other correspondence methods, responds to internal and external customer billing issues.
• Participates in ongoing process improvement work.

Basic Qualifications:
Experience

• Minimum one (1) year of medical billing or insurance claims experience including customer service.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A

Additional Requirements:

• PC skills including MS Word and Excel.

Preferred Qualifications:

• Industry standard medical billing rules and automated billing systems.
• Customer service skills.
• Vocational School/Certificate Prog: Medical billing, health information technology or other similar health care field.

Primary Location: Washington,Renton,Renton Administration - Rainier
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:01 AM
Working Hours End: 05:01 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Remote
Employee Status: Regular
Employee Group/Union Affiliation: J04|OPEIU|OPEIU East and West
Job Level: Individual Contributor
Department: Renton Admin Rainier - KP Payer Collections
Pay Range: $ $27.73 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest