Front Desk Office Coordinator - San Marcos - Leading Note Studios

Description

Responsive Recruiter

San Diego's premier private music school is looking for a full-time front desk team member to train at our Encinitas office but then be flexible to work at San Marcos and Encinitas locations after training. An average of 40 hours per week.

We believe that small businesses are SO important for our communities and the economy, but we also believe that the small business lifestyle can be HARD. Our mission is simply to share the joy of music with everyone If you love people, if you love kids, and if you have a passion for doing a good job, then this is the job for you.

Let's get the bad out of the way first: It comes down to the pay not being great, at least to start. You will be paid $21.00/hour.

Ready for the GOOD Stuff? After a 3-month training period, you will have access to monthly bonuses, free music lessons, insurance, paid sick days, and a 401(k)

Room for advancement. We are looking for Front Desk staff but there may be options to move into management and director positions with future growth.

We offer 100% company-paid life insurance and health benefits.

Must have reliable transportation to travel between our San Marcos and Encinitas offices as needed.

No music or music education experience is required.

Schedule: (subject to change) Shifts are rotated weekly:

• Day Shift (Required) 9:00AM - 5:30PM
• Night Shift (Required) 1:00PM - 8:30PM
• Saturday AM Shift (Required) 8:30AM - 4:00PM
• Sunday is closed, but for special events

Business Hours Monday-Friday 9:00 a.m.-8:30 p.m.* Saturdays 9:00 a.m.-3:00 p.m. *Sundays OFF

Some nights and some weekends are required during special events.

Job Duties:

• Answering phones (We're looking for the GOLDEN VOICE, which sounds fantastic on the phone with a great tone and excitement for our customers. If anyone has told you your voice should be on the radio, we're looking for you).
• Great memory with the ability to remember lots of details. We have over 500+ clients every week so it is a very busy front desk. If you are looking for a quiet job, do not apply
• Ability to sell themselves and our services. We are looking for someone with a great personality who is a people person.
• If you hate sales, please do not apply. Selling our school over the phone to prospective clients is one of the most important parts of this role.
• Registering clients
• Processing paperwork
• Cleaning
• Communicating with teachers, staff, and clients.
• Selling minimal retail/supplies at the desk.
• Interacting with customers

Ideal Qualifications and Experience:

• Restaurant, Hospitality
• Phone customer support
• Bank teller
• Retail
• Shipping center
• Medical office
• Salon
• Any fast-paced position with a lot of interaction with the public.

Ideal Traits:

• People person- love children
• Great memory (forgetful types need not apply)
• Good with Mac Computers and Google products
• Great phone skills
• Ability to self manage, complete projects, tasks and work alone - we do not micro-manage
• Ability to multitask and keep up with lots of details
• Manage a fast-paced environment

To apply, please email your resume.

No phone calls or drop-ins, please. ANYONE WHO CALLS OR DROPS IN WILL NOT BE CONSIDERED FOR THE POSITION.

The start date is immediate.

Job Type: Full-Time

Pay: $21.00 per hour plus monthly bonuses

Benefits:

• Employee discount
• Life insurance
• Paid Sick Days and vacation pay
• Professional development assistance
• 401K
• Health Insurance
• The break room is fully stocked with Nespresso coffee, purified water, fun snacks, and a fridge.

Benefit Conditions:

• A 90 day waiting period will apply
• Part-time employees are not eligible.

Supplemental Pay:

• Bonus pay

Experience:

• Google Drive: 1 year (Preferred)
• Mac Computers: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• Multiple locations in Encinitas and San Marcos

Setting:

• Office

Ergonomic Workspace:

• Yes

Administrative Duties:

• Scheduling
• Basic cleaning
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting children and parents

Financial Duties:

• Billing and charging clients for services.

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High-stress tolerance -- thrives in a high-pressure environment

Leading Note Studios is North County's most prominent music school staffed with over 50 teachers, either college-trained or with professional performance experience. These teachers are dedicated to learning about their student's goals to help them succeed in their lessons. As a result, they are the number one choice for learning Music. They are the winners of the National Music Studio of the Year and, in addition, have been awarded "Best of Encinitas" for the past three years. LNS serves over 1200 clients weekly, from toddlers to adults, at all music experience levels. They have a new location in Magnolia, Texas.

They are the winners of the National Music Studio of the Year and, in addition, have been awarded "Best of Encinitas" for the past three years. LNS serves over 1200 clients weekly, from toddlers to adults, at all music experience levels. They have a new location in Magnolia, Texas.

They are the winners of the National Music Studio of the Year and, in addition, have been awarded "Best of Encinitas" for the past three years. LNS serves over 1200 clients weekly, from toddlers to adults, at all music experience levels. They have a new location in Magnolia, Texas.

They are the winners of the National Music Studio of the Year and, in addition, have been awarded "Best of Encinitas" for the past three years. LNS serves over