AEP Online Technician - Lancaster, CA - Learn4life Network

    Learn4life Network
    Learn4life Network Lancaster, CA

    2 days ago

    Description

    AEP Online Technician

    Full-Time, Monday - Friday, Day and Evening Schedules

    Day Schedule: 8 a.m. - 3:30 p.m.

    Evening Schedule: 1:30 - 9 p.m.

    Looking to fill positions starting in May 2026; Duration of seasonal employment not to exceed 4 months.

    Providing a safe, flexible and supportive educational experience for students is what we do best. Founded and led by educators, Elev8 Online Schools fosters student success in fully virtual, tuition-free public schools across California. Serving students in grades 6-12, our schools are accredited, NCAA eligible and offer a high-quality online education and valid California high school diplomas. Remember the person who made a difference in your life? Now it's your turn.

    The Academic Enrichment Program (AEP) Online Technician supports education and administration staff in creating and maintaining files for student work. This position will organize, retrieve, and review documents for accuracy, and report findings to management. This position will perform functions of data input, correspondence, communication, and maintain a student tracking spreadsheet. This position reports to the School Principal or Seasonal Online Leadership or designee.

    Responsibilities/Duties: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    Call Center:

    • Clear communication skills.
    • Maintain a positive, empathetic, and professional attitude at all times.
    • Responding promptly to emails, phone calls, and messages.
    • Communicating with others through various means of communication.
    • Knowing all aspects of program to answer questions.
    • Communicating and coordinating with other OSTs when necessary.
    • Document all communication in SIS.
    • Provide registration link for enrollment.
    • Maintain Pre-Enrollment Master List.
    • Fish Philosophy must be incorporated.

    Admission Team:

    • Oversee registration process and application completion.
    • Prepare, send, and obtain enrollment documents via DocuSign.
    • Review and verify accuracy for completed enrollment forms.
    • Create students' folders.
    • Enroll students and assign supervising teachers.
    • Assign students' courses.
    • Send and Collect Student Learning Logs.

    Compliance Team:

    • Organize student folders by teacher.
    • Check Student Learning Logs for accuracy and verify student daily attendance.
    • Communicate daily with Management and other team members.
    • Print and organize transcript for school delivery.
    • Print and review compliance documents for accuracy.
    • Attend teacher close out appointments to collect Supervising Teacher and Highly Qualified Teacher signatures.
    • Perform administrative duties, responsibilities, and activities as assigned. These may be changed or modified from time to time.

    Qualifications

    Knowledge, Skills, Abilities:

    • Ability to read, understand information and carry out oral and written directions.
    • Ability to meet schedules and timelines.
    • Ability to work in team environments and with multiple levels of personnel.
    • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
    • Ability to work in a high volume and fast-paced environment.
    • Ability to perform data entry and maintain record correctly.
    • Ability to establish and maintain positive and productive working relationships.
    • Self-sufficient, resourceful, and committed to providing excellent customer service.

    Minimum Qualifications:

    • High School Diploma or General Education Diploma is required.
    • 1-2 years of clerical and administrative experience in fast-paced office setting.
    • Intermediate level of skills in MS Office (Word, Excel, PowerPoint, Outlook) and other technology applications.
    • Ability to travel in performance of job duties is required.
    • Ability to lift, carry, push, pull objects weighing up to 10 pounds.

    Physical Requirements:

    • Mental Demands: medium workflow management, medium project coordination, and medium people engagement.
    • Finger Dexterity: primarily using the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
    • Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.
    • Average Hearing: hearing average or typical conversations and receiving ordinary information.
    • Average Visual Abilities: normal acuity necessary to prepare or inspect documents and operate office equipment.
    • Frequent multi-tasking, changing of task priorities, repetitious exacting work required.
    • Prolonged period sitting at a desk and working on a computer.
    • Working in a low to high noise environment with frequent deadline pressures.
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