Senior Product Manager, Partner Success - Seattle, WA, United States - Remitly

Description

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet.

Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe.

Remitly is registered as a Money Services Business in the U.Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program.

The Global CS team is focused on building reliable, localized yet globally relevant experiences that delight customers by resolving their issues quickly and with high accuracy.

As a Senior Product Manager on the Global CS team, you will help shape the future vision for the CS product, reporting to the Director of Product.

Oversee building the product experience when Remitly has to interact with our Global Disbursement partners to resolve issues in transactions
use customer feedback, data analysis and market research to develop and deliver product features.
Manage team OKRs in partnership with our engineering team, and manage cross-teams agreement.
Balance delivery against development costs.
6+ years of relevant experience in product management, or similar role. At least 3 years experience in building B2B customer relationship management (CRM) experiences.
~ across software engineering, UX design, UI and growth, with an understanding of how things work within those domains.
~ Experience working with engineers to make tough technical tradeoffs and you can sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term effects
~ You're excited to take on a variety of tasks to help your product and team be successful.

Flexible paid time off
Health, dental, and vision benefits + 401k plan with company matching
Employee Stock Purchase Plan (ESPP) available for eligible employees
Continuing education and corridor travel benefits

Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

We are committed to nondiscrimination across our global organization and in all of our business operations.

Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

We celebrate diversity and are committed to creating an inclusive environment for all employees.
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