Bilingual Accounting Support Analyst - Arlington, TX - PBS Systems

    PBS Systems
    PBS Systems Arlington, TX

    1 week ago

    $42,000 - $52,000 (USD) per year
    Description

    Bilingual Accounting Support Analyst

    We are looking for an enthusiastic and organized individual to join our Client Services team as a Bilingual (French/English) Accounting Support Analyst.

    Job Responsibilities:

    • Handling incoming external and internal issues, concerns and requests in French English through all support channels within department ensuring they addressed professional timely manner
    • Logging documenting customer interactions ticketing system escalating matters required Collaborating other groups departments streamline service delivery Identifying opportunities drive process improvements positively client's experience Develop knowledge understanding software supporting infrastructure Achieving program certification primary group 3 months additional certification/s 15 months Exceeding KPI targets metrics defined department Available travel week month US Canada Keeping abreast software enhancements releases attending Apogees reviewing release notes Commit ongoing personal development cross-training recommended Team Lead

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