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Culpeper

    Full Time Onsite Internal IT Helpdesk - Culpeper, United States - Jefferson Homebuilders Inc

    Jefferson Homebuilders Inc
    Jefferson Homebuilders Inc Culpeper, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Job Description

    We are seeking a Full Time Onsite Internal IT Helpdesk / Systems Administrator to join our team

    Mid-sized international corporation seeking a motivated and dedicated IT Professional to join our team. The ideal candidate will be able to manage the day to day hardware and software issues for our staff.

    This is a full time in office position with possibility of some remote support reporting to the IT Director.

    Responsibilities:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions
    • Participation in larger scale IT projects and provides assistance to network engineers as needed to improve system architecture
    • Responsible for the addition, removal, and preservation of accounts of all users on all servers, including password changes and permissions management.
    • Able to deploy, configure and support operating systems on multiple platforms, desktops, laptops & mobile devices including peripherals and printers.
    • Some travel is required and must have a valid drivers license.

    Qualifications:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor
    • Work experience in an IT environment supporting desktops, laptops, tablets, peripherals and including mobile phones.
    • Strong knowledge of Active Directory and various technical support concepts, procedures and practices
    • Good interpersonal skills, ability to communicate with other staff to solve problems efficiently
    • Strong ability to multitask and work under pressure while delivering top performance
    • Bachelors degree or certifications a plus.

    Job Type: Full-time

    Pay: From $50,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    ​​Experience:

    • Help Desk: 2 years (Preferred)
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