Cashier-Service/Parts - Canal Road Cleveland, Ohio, United States
3 days ago
Job description
DescriptionJob Purpose:
- The purpose of the Cashier position is to efficiently manage all transactions with customers, ensuring a positive customer experience. The role involves handling cash, credit, and debit card transactions accurately while maintaining the integrity and confidentiality of financial information. The cashier is also responsible for providing excellent customer service, addressing inquiries, and assisting in the smooth operation of the store.
Key Responsibilities:
- Process customer transactions accurately and efficiently using the point of sale system.
- Handle cash, credit, and debit card payments, ensuring all transactions are recorded correctly.
- Provide excellent customer service by greeting customers, answering questions, and addressing any concerns.
- Maintain a clean and organized checkout area, ensuring all supplies are stocked and readily available.
- Balance the cash register at the beginning and end of each shift, reporting any discrepancies to the supervisor.
- Assist in resolving customer complaints or issues promptly and professionally.
- Collaborate with team members to ensure a smooth and efficient store operation.
- Adhere to all company policies and procedures, including safety and security measures.
- Stay informed about current promotions, discounts, and store policies to assist customers effectively.
- Participate in training sessions and meetings as required to enhance skills and knowledge.
****Must have basic math and computer skills.****
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental voluntary insurances available.
- Life Insurance is fully funded by the employer
- Employee assistance program
- Employee discount
- Paid time off
- Birthday day off
- Recognition for longevity
- Parental leave
- Referral program
- Health Club/Recreation Center membership reimbursements
- Employee Team Member Programs and more
Required Education:
- High school diploma or equivalent.
Required Experience:
- Previous experience in a cashier or customer service role is preferred.
- Familiarity with point-of-sale systems and basic accounting principles is advantageous.
Required Skills and Abilities:
- Strong numerical aptitude and attention to detail.
- Excellent verbal communication skills to interact effectively with customers.
- Ability to handle transactions accurately and responsibly.
- Proficiency in operating cash registers and handling cash transactions.
- Capability to work in a fast-paced environment and manage multiple tasks efficiently.
- Strong problem-solving skills to address customer inquiries and resolve issues promptly.
- Ability to work collaboratively as part of a team and maintain a positive attitude.
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