Technical support specialist power generation plant - Malvern, United States - Entergy

    Entergy
    Entergy Malvern, United States

    2 weeks ago

    Default job background
    Description
    Technical Support Specialist (Power Generation Plant)



    Date:

    Apr 9, 2024



    Location:

    Monroe, Louisiana, United States


    Company:
    Entergy

    Posting End

    Date:


    Work Place Flexibility:
    Onsite


    Legal Entity:
    Entergy Louisiana, LLC


    This position can be filled as a Technical Support Specialist I, II, III, or Senior depending on the candidate's qualifications and experience.

    Position can be located within the ETS North Region which is from Monroe, LA to Batesville, AR.

    JOB PURPOSE/


    SUMMARY:


    Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant.

    This position will primarily support the ETS – Northern Region but will assist all of PowerGen as applicable.

    JOB DUTIES/


    RESPONSIBILITIES:
    Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to

    Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation

    Provide technical support to maintenance, outage, and capital projects

    Technical Lead on specific / complex projects which can include contract(or) management responsibilities

    Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.

    Conduct and/or support root cause analysis / CAP and prepare reports for management use


    MINIMUM REQUIREMENTS:

    Minimum education required of the position:
    High school diploma or GED or equivalent work experience


    Desired:
    Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

    Minimum experience required of the position:

    Tech Support Specialist I:
    0-2 years of power plant or relevant technical experience is preferred.


    Tech Support Specialist II:
    2-4 years of power plant or relevant technical experience is preferred.

    Tech Support Specialist


    III:
    4-6 years of power plant or relevant technical experience is preferred.


    Tech Support Specialist Sr:
    6+ years of power plant or relevant technical experience is preferred.

    Minimum knowledge, skills, and abilities required of the position:

    Proficiency in all applications of the Microsoft Toolkit

    Must possess good computer skills

    Ability to work independent of direct supervision

    Good communication skills also required

    Duties often require call outs and work after normal hours

    Be able to keep records and reports

    Any certifications, licenses, etc.

    None

    Primary

    Location:


    Louisiana-Monroe Louisiana :

    Monroe || Arkansas :

    Alexander || Arkansas :

    Arkadelphia || Arkansas :

    Bald Knob || Arkansas :

    Batesville || Arkansas :

    Beebe || Arkansas :

    Benton || Arkansas :

    Berryville || Arkansas :

    Blytheville || Arkansas :

    Blythville || Arkansas :

    Brinkley || Arkansas :

    Cabot || Arkansas :

    Camden || Arkansas :

    Clarenden || Arkansas :

    Conway || Arkansas :

    Corning || Arkansas :

    Crossett || Arkansas :

    DERMONTT || Arkansas :

    Danville || Arkansas :

    Dardanelle || Arkansas :

    Des Arc || Arkansas :

    Dewitt || Arkansas :

    Dumas || Arkansas :

    Earle || Arkansas :

    El Dorado || Arkansas :

    Elaine || Arkansas :

    England || Arkansas :

    Eudora || Arkansas :

    Flippin || Arkansas :

    Fordyce || Arkansas :

    Forrest City || Arkansas :

    Glenwood || Arkansas :

    Gurdon || Arkansas :

    Hamburg || Arkansas :

    Hardy || Arkansas :

    Harrisburg || Arkansas :

    Harrison || Arkansas :

    Hazen || Arkansas :

    Heber Springs || Arkansas :

    Helena || Arkansas :

    Hot Springs || Arkansas :

    Hotsprings || Arkansas :

    Hoxie || Arkansas :

    Hughes || Arkansas :

    Jacksonville || Arkansas :

    Jones Mill || Arkansas :

    Junction City || Arkansas :

    Lake Village || Arkansas :

    Little Rock || Arkansas :

    Lonoke || Arkansas :

    Magnolia || Arkansas :

    Malvern || Arkansas :

    Mammoth Sprgs || Arkansas :

    Marianna || Arkansas :

    Marion || Arkansas :

    Marked Tree || Arkansas :

    Marshall || Arkansas :

    Maumelle || Arkansas :

    Mcgehee || Arkansas :

    Monette || Arkansas :

    Monticello || Arkansas :

    Morrilton || Arkansas :

    Mountain Home || Arkansas :

    Mountain View || Arkansas :

    Newark || Arkansas :

    Newport || Arkansas :
    No.


    Little Rock || Arkansas :

    Pine Bluff || Arkansas :

    Pocahontas || Arkansas :

    Rector || Arkansas :

    Redfield || Arkansas :

    Russellville || Arkansas :

    Searcy || Arkansas :

    Sheridan || Arkansas :

    Smackover || Arkansas :

    Stamps || Arkansas :

    Stephens || Arkansas :

    Strong || Arkansas :

    Stuttgart || Arkansas :

    Trumann || Arkansas :

    Warren || Arkansas :
    West
    Helena || Arkansas :

    Wilson || Arkansas :

    Wynne || Arkansas :
    Yellville

    Job Function

    :
    Professional

    FLSA Status

    :
    Professional


    Relocation Option:
    No Relocation Offered

    Union description/code

    :

    NON BARGAINING UNIT
    Number of Openings

    : 1


    Req ID:
    113733

    Travel Percentage

    :25% to 50%

    An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (
    Click To Reveal Link

    to view the EEI page, or see statements below.

    EEO Statement:


    The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

    The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

    This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


    The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

    Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.


    Accessibility:
    Entergy provides reasonable accommodations for online applicants.

    Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.

    If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click

    here (
    Click To Reveal Email

    • subject=Accessibility)


    and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for.

    Employee Services will contact you regarding your request.

    Additional Responsibilities:


    As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

    Exempt employees may not be paid overtime associated with such duties.

    Entergy Pay Transparency Policy Statement:


    The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    41 CFR c).

    Equal Opportunity )

    and

    Pay Transparency )

    .


    Pay Transparency Notice:
    Pay Transparency Nondiscrimination Provision ) )


    The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.

    Please contact
    Click To Reveal Email

    to schedule a time to review the affirmative action plan during regular office hours.


    WORKING CONDITIONS:


    As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

    Exempt employees may not be paid overtime associated with such duties.


    Please note:
    Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.


    Job Segment:
    Technical Support, Power Plant, Inspector, Engineer, Technology, Energy, Quality, Engineering
    Recommended Skills

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    Communication
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