Steward supervisor - Colorado Springs, United States - Wyndham Hotels & Resorts

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    ** Steward supervisor**

    Location: Colorado Springs, CO, US, 80906

    Property Name: Cheyenne Mountain Resort Req Id: 15734

    Dolce is now seeking a Steward supervisor to join our team at the Cheyenne Mountain Resort location in Colorado Springs, Colorado.

    **Job Summary**

    The Stewarding Supervisor is responsible for the operations of the stewarding department during the afternoon and evening shifts to ensure proper washing of kitchen utensil sanitation. He/she is also responsible for supervising the stewarding department and ensuring that all outlet surfaces and utensils are clean and in compliance with all Health department requirements and hotel guidelines.

    **Education & Experience**

    High School diploma or equivalent and/or experience in a related field preferred.

    College course in related field helpful.

    Supervisory experience preferred.

    **Physical Requirements**

    Flexible and long hours sometimes required.

    Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    Ability to stand during entire shift.

    **General Requirements**

    Maintain a warm and friendly demeanor at all times.

    Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

    Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

    Must be able to multitask and prioritize departmental functions to meet deadlines.

    Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    Attend all hotel required meetings and trainings.

    Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

    Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

    Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

    Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

    Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

    Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

    Must be able to cross-train in other hotel related areas.

    Must be able to maintain confidentiality of information.

    Must be able to show initiative, including anticipating guest or operational needs.

    Perform other duties as requested by management.

    **Fundamental Requirements**

    Supervise activities of evening stewards, pot washers, and night stewards to ensure proper utensil sanitation and storage.

    Comply and assure compliance with all safety standards by following all safety rules and procedures.

    Check banquet hallway, loading dock, and receiving area for cleanliness.

    Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.

    Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.

    Keep management informed of shortage of equipment and supplies.

    Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.

    Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.

    Knowledge of proper safe handling techniques for all chemicals used.

    Report any faulty equipment to management immediately.

    Know the location and operation of all fire extinguishing equipment.

    Practice safe work habits at all times to avoid possible injury to self or other employees.

    Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.

    Follow all sanitation standards.

    Prepare route sheets for the day.

    Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our companys core values. We are proud to reward our full time team members with comprehensive benefit programs and resources which include:

    Health insurance with HSA and FSA options

    Dental insurance

    Vision insurance

    Life/AD&D insurance

    Short- and Long-Term Disability coverage

    401(k) with generous company match

    Paid Time Off (PTO)

    Paid Holidays

    Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

    Wage Rate: $14.50

    **COMPANY OVERVIEW:**

    Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

    Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

    We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

    Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

    Our Company is an Equal Employment Opportunity Employer.

    **Job Location:** Cheyenne Mountain Resort, 3225 Broadmoor Valley Rd, Colorado Springs, Colorado 80906

    Employment Status: Full-time