eCommerce Business Analyst - Schaumburg
1 week ago

Job summary
We are seeking an eCommerce Business Analyst with hands-on experience in B2B eCommerce platforms to drive adoption enhancement and optimization of our digital sales channels and CRM systems.Responsibilities
- Partner with sales marketing product management and customer advisors to understand objectives pain points priorities and KPIs.
- Translate business needs into actionable use cases and requirements.
- Facilitate workshops interviews and process reviews to gather and prioritize requirements.
- Develop business analysis artifacts including use cases customer journeys and documentation of as-isand-to-be-requirements.
Job description
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