Client Relationship Manager - Rocky Hill, United States - Kforce Inc

Description

Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we've thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities.

A professional staffing services firm, Kforce stands for KnowledgeForce, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000+ associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100.

Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success

Summary:

The Client Relationship Manager (Account Manager, Technology) plays a critical role in fueling Kforce's growth by connecting Great People together. The Client Relationship Manager (Account Manager, Technology) drives the growth of the Firm through identification and engagement of current and prospective clients, with an end goal of engaging Kforce as their staffing vendor of choice. This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset. As a developed business partner, the Client Relationship Manager (Account Manager, Technology) possesses the uncanny ability to successfully manage multiple priorities in a high-paced and fast-changing work environment. The Client Relationship Manager (Account Manager, Technology) also serves as a role model to junior members of the team.

Responsibilities:

• Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact.
• Schedule and conduct clients meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services.
• Prepare and present professional services proposals.
• Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation.
• As the client advocate, guide clients thorough the staffing process, ensuring they have full clarity of expectations.
• Manage relationships throughout the assignment; expand Kforce presence within existing client accounts.
• Continuously expand the Kforce client base through ongoing new business development.
• Conduct all interactions with the utmost diplomacy and tact. Maintain confidentiality and treat others with conscientious respect.
• Connect with candidates, colleagues and clients on a regular basis to develop and maintain relationships, expand industry knowledge, and generate referrals and leads.
• Stay abreast of current staffing trends and recommend creative strategies to facilitate continued new business development.

Qualifications Requirements:

• BA/BS degree preferred.
• 5-8 years professional experience in a staffing, corporate, recruiting or professional sales environment
• Ability to develop customer relationship management, consultative and negotiation skills.
• Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives and work well in a team environment with competing demands and tight deadlines.
• Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
• Strong internet research skills. Proficiency in MS office, including Word and Excel. Ability to grasp cutting edge technologies.

There will be collaborative coaching, teaching, and training that will require our employees to come into the office, for both sales.

• Our sales positions will require client-facing interactions and team collaboration within the local market.
• We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office.

Compensation and Benefits:

• Competitive base salary + uncapped monthly commission

• Benefits package including medical, dental, vision, 401K match and 17 days PTO

• Annual performance incentive trip for top performers across the company

• Employee stock purchase program and other employee discounts

• We offer multiple career paths in recruiting, sales, operations, and leadership -

last year, over 500 employees were promoted.

Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.