- Act as the main contact for research teams at Flatiron Clinical Research Network sites, collaborating with cross-functional teams to drive engagement with our research products
- Support the success of clinical studies by coordinating with internal and external teams, as well as driving interest and participation from research teams
- Work with research teams to implement new features and optimize tool usage at network sites
- Advocate for research teams' technology needs internally to shape product roadmaps
- Assist in operationalizing approaches for user engagement and support internal initiatives
- Collaborate on initiatives to enhance site engagement and analyze end-user behavior performance
- Ensure clinical oversight in clinical trial projects and feature work in partnership with Clinical Oncology
- Travel on an as-needed basis across the United States approximately once a month
- 3-4 years of experience in clinical trial operations and client management, with a strong operational mindset
- Familiarity with clinical trials operations in Oncology and experience in client management/customer success
- Exceptional project management and operations skills, ability to build relationships, and maintain project accountability
- Comfortable working with technology and eager to collaborate with colleagues from diverse backgrounds
- Strong problem-solving skills, ability to prioritize effectively, excellent communication, and organizational skills
- Passion for leveraging technology to enhance healthcare
- Experience in managing clinical trials at community oncology sites or similar
- Familiarity with relevant regulatory guidance and clinical trial management systems
- Oncology background and experience working in various clinical trial organizations
- Knowledge of clinical trials management and electronic data capture software systems
- Work experience in cancer clinical trials or related organizations
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Manager, Network Operations - Durham, United States - Flatiron Health
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Description
Raleigh-Durham
Join our team in revolutionizing the infrastructure of cancer care within a dynamic technology and science environment that prioritizes integrity, fosters growth, and is uniquely positioned to shape a modern, interconnected oncology ecosystem. If you're passionate about making a difference in cancer care, we want you to be our next Network Operations Manager in the Clinical Research Business Unit at Flatiron.
Key Responsibilities
This role offers a hybrid work arrangement, with a mix of remote work and office days chosen by you and your team. To learn more about our hybrid work policy, visit our official website.
Flatiron Health is committed to Equal Employment Opportunity principles and does not discriminate on the basis of various legally protected characteristics.