Service Engineer - Grand Prairie
10 hours ago
Job description
Summary of Job Purpose:
Provides Technical Support to Field Representatives & Customers for Safran HE engines in service – Maintains
visibility on Performance & Reliability of Safran HE engines in service
Essential Duties and Responsibilities:
- Deliver expert-level technical support to Field Representatives and customers through phone consultations,
- Draft, validate, and authorize technical agreements under design office delegation, aligning with regulatory
- Lead root cause investigations for in-service incidents, producing comprehensive analytical reports that
- Drive continuous improvement in engine maintainability, initiating updates to maintenance procedures that
- Analyze Health Monitoring data and engine parameters to troubleshoot engine fault codes/issues in-service
- Perform advanced data analysis on engine removals and reliability metrics to identify systemic trends,
- Ensure product safety, reliability and improvement through the above-mentioned activities.
- Must have proficiency in written and spoken English
- Domestic and
Required Competencies; Education / Knowledge / Skills and Abilities:
- Bachelor's degree in aerospace/mechanical engineering as a minimum, master's degree preferred, or
- Good working knowledge in Gas Turbine Engines and/or Helicopter Systems.
- Good working knowledge of the Microsoft Office suite.
- Excellent interpersonal and communication skills (both written and oral)
- Will be exposed to written or spoken French – familiarity with the French language preferred
This position requires access to information and hardware subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).
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