Admissions Counselor - Gwynedd Valley, PA, US

SUMMARY  · Gwynedd Mercy University is looking for a coachable, enthusiastic, relationship builder to be on our admissions team. If you're looking to turn your natural ability to build relationships with others into a rewarding career in higher education, we invite you to apply f ...

Job description

SUMMARY 

Gwynedd Mercy University is looking for a coachable, enthusiastic, relationship builder to be on our admissions team. If you're looking to turn your natural ability to build relationships with others into a rewarding career in higher education, we invite you to apply for our Admissions Counselor role at Gwynedd Mercy University.   

In the role of Admissions Counselor, you will serve as a knowledgeable ambassador for the University in the recruitment of new incoming first-year students. The person in this role will build relationships with prospective students and families to ensure they have accurate and personalized information, and clearly understand the value of earning a degree from GMercyU through consistent outreach via phone, email, text, and in person outreach and follow up. This role will also be responsible for cultivating relationships with professional school counselors within the high schools and other organizations within the territory that you manage. While there are some partnerships that have already been established, the opportunity to grow and establish new partnerships is always welcome and encouraged.  Although fluency in Spanish is not required, this position provides the opportunity to integrate bi-lingual skills. The chosen candidate will wholeheartedly embrace the department's quality standards of accuracy, engagement, hospitality, and efficiency to ensure students have an excellent experience at each stage of the admissions process. This position requires travel, event support, and night and weekend work.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed. 
 
Serve as an enthusiastic and knowledgeable ambassador for the University and its many curricular and co-curricular programs. The ability to understand and clearly articulate programs, requirements, and benefits is a must.

Proactively build and cultivate a recruitment territory as assigned.  This includes traveling to various high schools, colleges and other locations for planned events during the day, in the evening, and on weekends as needed. The person in this role may be asked to utilize their own vehicle for travel, so reliable transportation is required.

Develop relationships with high school counselors, teachers, administrators, college officials, businesses, community members, and other influencers in order to promote the University and grow enrollment.

Engage with prospective students to grow the applicant pool; promptly respond to questions and address potential areas of concern; support students in moving through the application process, make decisions and/or recommendations regarding admissibility; determine merit scholarship eligibility; and guide admitted students through the enrollment process. Detail orientation is a must.  
 
Present ideas on the creation of materials that directly correlate with the recruitment of underserved populations.

 Manage workflows in a variety of systems, including a Customer Relationship Management (CRM system) is required. Slate experience is preferred, although not required for this position.

If fluent in Spanish, engage families whose native language is Spanish in admissions-related conversations, as needed.  Fluency in Spanish is preferred, but not required for this position.

Serve on university committees as appropriate and desired
 
Valid driver's license and reliable personal transportation is required.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  A valid driver's license and reliable transportation is required.

Education/Experience 
Bachelor's degree preferred. An associate's degree with commensurate experience will be considered as well. Candidates with an associate's degree will be required to complete a bachelor's degree within 2 years of their start date. At least one year of sales/admissions recruitment related experience preferred. Successful candidates will be detail oriented, self-starters who enjoy meeting with new people and have strong communication and follow up skills.
 
Technical Skills 
 Proficiency with a personal computer for word processing, spreadsheet creation and management and data base management; Customer Relationship Management (CRM) experience preferred but not required.
 
Language Skills 

Ability to read and interpret professional journals; ability to communicate information about Gwynedd Mercy University to first-year students. Excellent writing, public speaking and presentation skills. Fluency in Spanish is highly desired but not required.

Mathematical Skills 
 Ability to apply mathematical concepts to practical situations. Ability to interpret and work with statistical information. 
 
Reasoning Ability 
 Ability to apply principles of logic and problem solving to a wide range of problems. Individual must be able to think critically and have high attention to detail. 
 
Interpersonal Skills 
Ability to interact effectively, positively, persuasively and professionally with both internal and external constituent groups. Ability to be self-directed and work independently is essential, along with the ability to take an active role as part of a team. 

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
 While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.