Dispatcher - Ganado, United States - Indian Health Service

Description

• Assist with providing a safe and secure environment for patients, visitors, and staff.
• Specialize in communication work in receiving and dispatching accurate information to appropriate department and/or personnel.
• Provide communication services in utilizing multiple channels and frequencies.
• Operate multiple line switchboard.
• Perform fast, efficient, and accurate response on incoming calls and messages.
• Provide communication services 24 hours a day, seven days a week, weekends, and holidays.
• Process and prioritize incoming calls for ambulance, fire, police, security, maintenance, grounds, and administration.
• Maintain contact with all units on assignment, maintain status and location.
• Coordinate chopper landing for patient transport.
• Communicate accurate address and locations.
• Provide written reports on all incidents.
• Maintain accurate "On-call" listing for various departments.
• Maintain radio/telephone communication.
• Monitor and maintain hospital surveillance cameras.
• Maintain communication with security personnel and dispatchers.
• Maintain appropriate records and logs of all radio transmission, telephone calls, key logs, equipment logs, housing key logs and other records.
• Assist with Law Enforcement on any incidents that occurs on hospital campus with prior authorization from Administration Department or Designated Administrator and/or established policy and procedure
• Provide professional services to visitors coming onto the compound.
• Provide proper directions and offers only need-to-know information to visitor and/or patients.
• Participate in and attend in-services and educational programs.
• Meet and comply with organizational policies and procedures.
• Maintain strict confidentiality.
• Notify supervisor of needed materials and/or supplies.
• Perform clerical support duties (typing, filing, faxing and copying).
• Assist with Emergency Response Team, committees, groups, as directed.
• Performs other duties as required

• High School Diploma or a General Education Diploma
• Six (6) months progressive work experience in Communications or equivalent combination of education and experience.
• Must obtain an American Heart Association First Aid/CPR/AED certification within thirty (30) days of hire.
• Must be able to pass test and receive certification in Telecommunications Cardiopulmonary Resuscitation Certification (TCPR), Emergency Medical, Fire, Police Dispatch Certifications within thirty (30) days of hire.
• Must be able to successfully pass the Employee Health Program requirements and background investigation.