Field Service Technician - Livonia, United States - HiFyve LLC

Description

HiFyve has partnered with a company that designs, manufactures and services a complete line of powder compaction and sizing presses for the powder metallurgy industry.

GENERAL SUMMARY:Manages and performs field service activities including installing, maintaining, and servicing new and existing equipment. All activities are done in a way that represents the company in a professional manner.

ESSENTIAL JOB FUNCTIONS:

• Extensive travel to and from customer facilities located in North America.
• Some other international travel may be required.
• Manage large equipment installations including rigging contractors and other contracted personnel.
• Mechanical work such as welding, piping fitting, general assembly to re-assemble equipment in preparation for startup and commissioning.
• Mechanical work for rebuilding, maintaining, or servicing existing equipment.
• Work with sales, engineering and manufacturing to plan upcoming field service installations and projects.
• Communicate effectively and professionally with customers to keep them informed of progress, issues, and completion status.
• Communicate feedback to sales, engineering, and manufacturing for continuous improvement of new installations and other field service projects.
• Any other task or duty as required by the Manufacturing Manager.

KNOWLEDGE, SKILLS & ABILITIES:

• Communication.
• Organization.
• Problem Solving.
• Blueprint Reading.
• Welding, Pipe Fittings, General Assembly.
• Ability to Use Rigging and Other Heavy Equipment.
• Electrical Knowledge a plus.
• Redoing programming on PLCs.

***Exact industry isn't mandatory, but must be really strong in metals processing industry, HVAC industry***
Additional:

• Travel: >75% now but should reduce in the future.
• Very seldom in the office.
• Working 10-20/hours of overtime per week.
• Sunday travel is double time pay.
• Must live in a commutable distance to EITHER Saint Marys, PA OR Livonia, MI.

Perks:

• Company credit card.
• All expenses paid.
• Keep their own airfare / hotel points.
• Company paid cell phone & computer.

Pay:

• Base pay: $28-34/hr.
• Annual bonus program based upon individual performance & the division's profitability.

With the overtime, average compensation is anywhere from $97,240 - $123,760 and that does NOT include all the Sunday double-time OR the annual bonus
EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent preferred or related experience.

PHYSICAL REQUIREMENTS:

• Lifting a maximum of 50 pounds.
• This job requires extensive amounts of walking, standing, lifting, and sitting.