senior renewal specialist - St Paul - beBeeClientManager

    beBeeClientManager
    beBeeClientManager St Paul

    3 weeks ago

    $62,947 - $90,923 (USD) per year

    Job title: Client Manager

    Description

    **Mission Statement**: Our purpose is to empower wellbeing in everyone, built on a foundation of equality and our caring culture. This mission can only be achieved by fostering trust. At Trustmark, we focus on transforming lives and helping communities thrive through collaborative efforts.

    We believe that diverse individuals with empowered voices are essential for success. As such, we create an inclusive workplace where associates feel valued, respected and heard. We welcome people from various backgrounds to contribute their unique experiences towards building a better future.

    About the Role

    Our Client Manager will lead existing client renewals through strategic planning consultation negotiation positioning value adds making plan recommendations providing overall support Maintaining strong relationships with distribution partners brokers employer groups is critical for achieving this role's objectives
    1.Renew assigned book business employers lives lead renewal delivery develop strategy review internal data competition negotiation activities alternative solutions facilitate presentation retain profitable business
    2.Ensure successful implementation new business working closely Sales Consultants Underwriting Operations implement successful onboarding experience customers including welcome call plan education Provide general support escalated service during plan year maintaining relationships assigned distribution partners brokers employer groups involvement delegation problem solving issue resolution personal contact clients face face meetings phone calls virtual web meetings etc Creates analyzes presents reporting packages coordinating presenting renewals claim reviews appropriate follow-through oversee stop loss renewal Account Associates Assess performance groups during plan year surfacing threats opportunities present group experience understanding key cost drivers Review monthly utilization trends prepare next renewal Share insights internal partners calculate renewal increase Discuss new programs value added benefits Healthcare reform guidelines ideas recommended solutions broker employer
    3.Internal External Training required process guideline changes Partner marketing co create employer employee educational messaging Participate cross functional teams special projects assigned

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