Patient Access Rep - Spartanburg
3 hours ago

Job description
Skip to main contentPatient Access Rep-MGC Family Medicine-Forest City NC
Location:
Forest City, North Carolina, United States
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Medical Group of the Carolinas
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MGC-Family Medicine-Forest City
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Days
Job ID:
P-104870
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Full Time
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Description
Job Requirements Position Summary The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process.
High School diploma or equivalency
Experience
One-year experience in healthcare access, customer service, and/or financial setting
License/Registration/Certifications
N/A
Preferred Requirements Preferred Education
Associates degree
Preferred Experience
Three years of experience in healthcare access, customer service, and/or financial setting
Preferred License/Registration/Certifications
N/A
Core Job Responsibilities
Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter
Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met
Verification and review of insurance benefits and financial clearance for all payors at each encounter
Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained
Research and resolve all registration occurrences for demographic, clinical and insurance accuracy
Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices
Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting
Responsible for practicing AIDET in all customer/patient related encounters
Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols
Completes clinical screening for specified modalities to ensure patient safety
Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes
Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered
Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit
Performs other duties assigned by department supervisor or manager
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Life at Company
While you put your talent and heart into patient care, we ensure that you have the support you need for a healthy career and future.
At Spartanburg Regional Healthcare System, we offer the training and coaching you need to succeed and opportunities to grow in your profession.
Whether you're a seasoned professional or a new grad, we've created a solid foundation to ensure you will succeed with us.
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